Experience

PLA

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Assistant Plant Manager

  • Oct 2022 - Jul 2023

  • Coordinated pallet pickups and deliveries for multiple distribution centers and individual customer sites throughout the Southeast Region, primarily in North Carolina and South Carolina, but also included Georgia and Florida. • Ensured scheduled deliveries and collections were completed within the contracted timeframe. • Oversee scheduling of trailer maintenance and repairs, documenting and updating trailer registration to current records. • Coordinated pallet pickups and deliveries for multiple distribution centers and individual customer sites throughout the Southeast Region, primarily in North Carolina and South Carolina, but also included Georgia and Florida. • Ensured scheduled deliveries and collections were completed within the contracted timeframe. • Oversee scheduling of trailer maintenance and repairs, documenting and updating trailer registration to current records.



48forty Solutions

• United States
• Packaging & Containers
• 400 - 500 Employee

• Logisitcs Coordinator

  • Mar 2022 - Sep 2022

• Logistics Coordinator

  • Nov 2020 - Apr 2022

  • Coordinated pallet pickups and deliveries for multiple distribution centers and individual stores throughout the Southeast Region • Confirmed and completed approximately 80+ delivery and retrieval orders per day. • Utilized effective communication skills to maintain strong customer and vendor relationships and ensure business operations met company standards at the distribution centers, individual stores, and Total Pallet Management (TPM) sites.



Advanced Disposal Services, Inc.

• United States
• Environmental Services
• 700 & Above Employee

• Dispatcher

  • Jul 2019 - Aug 2020

  • Managed and assigned drivers, scheduled routes and responded to external customer service requests. • Closed-out route sheets including running audits of tonnage and route times. • Processed route sheets, organized paperwork for next day routes, and verified Driver Vehicle Inspection Reports (DVIRs)

• Customer Service Representative

  • Aug 2018 - Jul 2019

  • Managed incoming calls to verify and schedule missed pick-ups utilizing TRUX software program. • De-escalated customer concerns and complaints via incoming calls to processing web form requests. • Utilized CPQ software program to process new subscriptions, which averaged $1,500 in sales per month.


Comcast
• United States
• Telecommunications
• 700 & Above Employee
• Customer Account Executive Level 2

  • Jul 2009 - Jul 2018