Johanna Santtila
Operations Specialist at mcare Oy- Claim this Profile
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Bio
Experience
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mcare Oy
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Finland
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IT Services and IT Consulting
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1 - 100 Employee
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Operations Specialist
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Jul 2020 - Present
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Customer Service Coordinator
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Jun 2019 - Jul 2020
Invoicing:* Supporting tasks with accounts receivables* Sending invoices daily* Checking invoices before total approval* Making the purchase orders and invoices in our systemSales:* Customer service face to face, on phone, Whats app, Facebook and Instagram* Selling haircare products and product related trainings daily. Giving tips and product information for clients that they can succeed in their job better. * Scissor orders, and deliveries from foreign country.* Sales assistant to our sales representativesSome management: * Support person in social media accounts / facebook and instagram.Event management: * Helping to organize trainings daily. Warehouse:* Helping our warehouse team on rush times.
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Ego
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United States
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Computer Games
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Sales Representative
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Oct 2018 - Jun 2019
* Selling wellness products* Running errands * Customer service* Counting money, getting accounts ready for approval * Being a cheerful sales person * Selling wellness products* Running errands * Customer service* Counting money, getting accounts ready for approval * Being a cheerful sales person
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Study break
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Sep 2017 - Dec 2018
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HR Coordinator
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Nov 2015 - Dec 2018
* Writing and publishing job advertisements* Evaluating job applications * Interviewing candidates * Staying in touch with all job seekers and employees* Proactive communication with client companies, participating in customer meetings with sales managers* Drafting employment contracts and writing employment certificates * Assisting our employees in all employment related issues (i.e. salary payments, collective agreements etc.)
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HR-assistant
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Jan 2013 - Oct 2015
* Involved in different phases of recruitments * Customer service / coordinating interview times with job seekers* Taking care of ad hoc recruitment needs* Helping job seekers with their issues* Checking invoices before total approval* Taking care of Office manager’s duties
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Euroclear
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Belgium
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Financial Services
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700 & Above Employee
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Specialist
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Sep 2011 - Dec 2012
* Book-entry account inquires* Create ISIN-codes and artificial identifiers* Invoice inquires* Official entries and replying to official inquiries* Being in contact with Finnish banks and officials * Book-entry account inquires* Create ISIN-codes and artificial identifiers* Invoice inquires* Official entries and replying to official inquiries* Being in contact with Finnish banks and officials
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Eilakaisla
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Finland
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Staffing and Recruiting
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1 - 100 Employee
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Receptionist
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Jan 2011 - Sep 2011
Eilakaisla Oy / Euroclear Finland Oy* Welcoming all customers/guests * Taking care of switchboard * Helping clients with their book-entry account requests* Responsible for signing guest passes (avainkulkulupa)
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Receptionist
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Nov 2010 - Dec 2010
Eilakaisla Oy / Berggren Oy
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Education
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Haaga-Helia University of Applied Sciences
Bachelor of Business Administration - BBA