Johanna Santtila

Operations Specialist at mcare Oy
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki Metropolitan Area, FI

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Experience

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Specialist
      • Jul 2020 - Present

    • Customer Service Coordinator
      • Jun 2019 - Jul 2020

      Invoicing:* Supporting tasks with accounts receivables* Sending invoices daily* Checking invoices before total approval* Making the purchase orders and invoices in our systemSales:* Customer service face to face, on phone, Whats app, Facebook and Instagram* Selling haircare products and product related trainings daily. Giving tips and product information for clients that they can succeed in their job better. * Scissor orders, and deliveries from foreign country.* Sales assistant to our sales representativesSome management: * Support person in social media accounts / facebook and instagram.Event management: * Helping to organize trainings daily. Warehouse:* Helping our warehouse team on rush times.

    • United States
    • Computer Games
    • Sales Representative
      • Oct 2018 - Jun 2019

      * Selling wellness products* Running errands * Customer service* Counting money, getting accounts ready for approval * Being a cheerful sales person * Selling wellness products* Running errands * Customer service* Counting money, getting accounts ready for approval * Being a cheerful sales person

    • Study break
      • Sep 2017 - Dec 2018

    • HR Coordinator
      • Nov 2015 - Dec 2018

      * Writing and publishing job advertisements* Evaluating job applications * Interviewing candidates * Staying in touch with all job seekers and employees* Proactive communication with client companies, participating in customer meetings with sales managers* Drafting employment contracts and writing employment certificates * Assisting our employees in all employment related issues (i.e. salary payments, collective agreements etc.)

    • HR-assistant
      • Jan 2013 - Oct 2015

      * Involved in different phases of recruitments * Customer service / coordinating interview times with job seekers* Taking care of ad hoc recruitment needs* Helping job seekers with their issues* Checking invoices before total approval* Taking care of Office manager’s duties

    • Belgium
    • Financial Services
    • 700 & Above Employee
    • Specialist
      • Sep 2011 - Dec 2012

      * Book-entry account inquires* Create ISIN-codes and artificial identifiers* Invoice inquires* Official entries and replying to official inquiries* Being in contact with Finnish banks and officials * Book-entry account inquires* Create ISIN-codes and artificial identifiers* Invoice inquires* Official entries and replying to official inquiries* Being in contact with Finnish banks and officials

    • Finland
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Receptionist
      • Jan 2011 - Sep 2011

      Eilakaisla Oy / Euroclear Finland Oy* Welcoming all customers/guests * Taking care of switchboard * Helping clients with their book-entry account requests* Responsible for signing guest passes (avainkulkulupa)

    • Receptionist
      • Nov 2010 - Dec 2010

      Eilakaisla Oy / Berggren Oy

Education

  • Haaga-Helia University of Applied Sciences
    Bachelor of Business Administration - BBA
    2021 - 2023

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