Johanna Mendoza

Receptionist at RUS Industrial, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Baytown, Texas, United States, US

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Experience

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Receptionist
      • May 2023 - Present

    • United States
    • Individual and Family Services
    • FRONT DESK CASHIER
      • Sep 2022 - May 2023

      • Processed customer payments and ensured accurate and timely cash handling using a point of sale (POS) system. • Provided exceptional customer service to all patrons, answering questions and addressing concerns to ensure a positive experience. • Demonstrated strong organizational skills by scheduling and tracking appointments, communicating with the detailing staff, and coordinating the flow of vehicles. • Promoted and sold car wash packages and additional detailing services, meeting weekly and monthly sales targets. • Maintained a clean and organized workspace and ensured that the car wash facilities were well-stocked with supplies. • Assisted with other duties as needed, such as directing traffic and ensuring compliance with safety regulations. • Collaborated with other team members to achieve shared goals, such as increasing customer satisfaction and reducing wait times. Show less

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • FRONT DESK ADMISSIONS
      • May 2021 - Sep 2022

      • Welcomed and greeted thousands of guests entering and exiting the park, providing superior guest service, and answering questions about park policies and procedures. • Operated the computerized season pass system and processed season passes, ensuring accurate and efficient transactions for each guest. • Sold Park admission tickets using a computerized point-of-sale system, achieving daily and weekly sales targets. • Maintained accountability for cash bank daily, adhering to Cash Handling procedures and ensuring accuracy and security of cash transactions. • Enforced all park policies and procedures, contributing to a safe and enjoyable experience for guests and team members. • Assisted in other areas of the Front Gate department, including ticket taking, ticket selling, and toll operations, demonstrating flexibility and teamwork. Show less

Education

  • Lee College
    Associate's degree, Accounting and Business/Management - Enrolled

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