Experience

Reclaimit

• Sweden
• Software Development
• 1 - 100 Employee

• Team Lead Customer Success

  • Mar 2023 - Present

• Customer Implementation Manager

  • Feb 2022 - Present

  Responsible for onboarding customers in Reclaimit, a Swedish comprehensive after-sales service system primarily for actors within retail in the Nordic arena. Supporting our customers by project leading system implementation, configuration and building integrations to customize the best possible after-sales experience. Also responsible for upsales and cross sales on existing customer base.



Defentry

• Sweden
• Data Security Software Products
• 1 - 100 Employee

• Customer Success Manager

  • Aug 2021 - Feb 2022

  Responsible for Defentry's strategic partner relationships within cyber security solutions. Support our partners with product implementation, onboarding, communication and partnership governance to reach optimal scalability and growth. Defentry is a Nordic SaaS company founded in 2015 and operates within cyber security with the purpose to build a safer world. We have developed the world’s first platform for safeguarding people from personal data breaches and make them Cybersmart. Responsible for Defentry's strategic partner relationships within cyber security solutions. Support our partners with product implementation, onboarding, communication and partnership governance to reach optimal scalability and growth. Defentry is a Nordic SaaS company founded in 2015 and operates within cyber security with the purpose to build a safer world. We have developed the world’s first platform for safeguarding people from personal data breaches and make them Cybersmart.



Sympa

• Finland
• Software Development
• 100 - 200 Employee

• Customer Success Manager

  • Sep 2018 - Jul 2021

  Responsible for developing Sympa's customer relationships in Sweden and Norway. Assist to develop tailored solutions in customers' Sympa HR system environments. Act as our customers' advocate internally, with contact points spread to reach all stakeholders within the entire organization. Aim to contribute to a successful customer journey for all our customers. Responsible for developing Sympa's customer relationships in Sweden and Norway. Assist to develop tailored solutions in customers' Sympa HR system environments. Act as our customers' advocate internally, with contact points spread to reach all stakeholders within the entire organization. Aim to contribute to a successful customer journey for all our customers.



PostNord

• Sweden
• Truck Transportation
• 700 & Above Employee

• Strategy Analyst

  • Oct 2017 - Aug 2018

  Part of a Strategy & Finance team in Communication Services, the business area which develops tomorrow’s physical and digital communication business in the Nordics. Part of a Strategy & Finance team in Communication Services, the business area which develops tomorrow’s physical and digital communication business in the Nordics.



LRF Konsult

• Sweden
• Accounting
• 300 - 400 Employee

• Financial Assistant

  • Jan 2017 - Jun 2017

  Part time job to support consulting pilots, and accounting

• Consulting Intern

  • Aug 2016 - Dec 2016

  One of 12 students in Sweden, participated in an internship program during fall 2016.



Systembolaget AB

• Beverage Manufacturing
• 700 & Above Employee

• Sales Advisor

  • May 2014 - Dec 2016

  Salesman at Systembolaget Kungsportsavenyn in Gothenburg with responsibility of the sparkling wine section and the communication instore. Salesman at Systembolaget Kungsportsavenyn in Gothenburg with responsibility of the sparkling wine section and the communication instore.