Experience

FMA Accountants Ltd

• United Kingdom
• Accounting
• 1 - 100 Employee

• Administrator

  • Jan 2020 - Present

  Having initially began my current role as an office administrator responsible for the onboarding of clients and general office management, the role has expanded to include additional responsibilities including payments and assisting with the development of the business management team including webinars. I has also improved internal processes by streamlining multiple systems into one CRM tool. Having initially began my current role as an office administrator responsible for the onboarding of clients and general office management, the role has expanded to include additional responsibilities including payments and assisting with the development of the business management team including webinars. I has also improved internal processes by streamlining multiple systems into one CRM tool.



Specsavers

• United Kingdom
• Retail
• 700 & Above Employee

• Contact Lens Advisor

  • Mar 2018 - Dec 2019

  Customer facing administrative role performing all administrative work relevant to the contact lens department including;Key Responsibilities• Diary management• Recording and updating of critical medical and personal information in relevant databases• Resolving customer queries and complaints: over the phone, by email and face to face• Liaising with suppliers and managing contact lens orders, invoices and deliveries• Maintaining a clean and organised department• Creating and maintaining reports related to customer accounts, cost of sales ect.• Fully supporting line manager, undertaking additional duties in the interest of efficiency• Awarded a pay rise and additional responsibilities related to the organisation of the collection department



Institute of Technology, Sligo

• Ireland
• Higher Education
• 300 - 400 Employee

• Post Excavation Administrative Assistant

  • Apr 2017 - Aug 2017

  An administrative role that involved following museum guidelines and procedures to create excel databases of artefact material for use in the National Museum of Ireland. I was subcontracted by Dr. Marion Dowd to process archaeological material from several archaeological sites.Key Responsibilities• Creation of excel databases to museum standards• Meticulous recording of information related to artefacts from numerous archaeological sites in excel databases• Liaising with the National Museum of Ireland to ensure adherence to museum guidelines and arrange deposition of the material in the museum