Experience

Genuine Technology Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Service Manager

  • Mar 2023 - Present

• Senior Support Engineer

  • Sep 2020 - Mar 2023



Ring A Nerd

• Mossel Bay, Western Cape, South Africa

• Technical Support Consultant

  • Jun 2019 - Sep 2020

   From 1st to 3rd line support for SLA Clients  Migrating Clients to Cloud Infrastructure, Microsoft 365  SharePoint Migration from On-Site Environment to Cloud  Streamline Remote Support with the roll-out off TeamViewer Host  AD Administration, Cloud | On-Site | Hybrid  Imaging of PC’s for roll-out  From 1st to 3rd line support for SLA Clients  Migrating Clients to Cloud Infrastructure, Microsoft 365  SharePoint Migration from On-Site Environment to Cloud  Streamline Remote Support with the roll-out off TeamViewer Host  AD Administration, Cloud | On-Site | Hybrid  Imaging of PC’s for roll-out



A-ZUZA IT CONSULTING AND ACCOUNTING SERVICES

• South Africa

• Owner and Managing Director

  • Jul 2009 - Sep 2018

   Founded and expanded the company from a one-man operation to a staff complement of 20  Developed a business strategy geared towards growths, profits, and excellent service delivery  Implementation of growth strategies and new revenue streams  Identification of operational performance measures to ensure that Service Level Agreements are met  Secured and successfully effected the Ford SA New PC roll-out  Full IT Management of MySleep (PTY) Ltd. | Agri All Africa | And More Show less



ORION CAPITAL MANAGERS (UK) LIMITED

• Financial Services

• IT Manager Global

  • Feb 2000 - Jun 2009

  IT Manager Global | Sept 2005 - June 2009 IT Manager France | Sept 2001 - Sept 2005 IT Officer Global | Sept 2001 - Sept 2005 IT Assistant | Feb 2000 - Sept 2001 •• Developed IT strategy and implemented IT infrastructure globally, at Orion London, Paris, Luxembourg, Munich, Millan, Madrid and Chicago •• Oversaw financial planning, IT budget planning and cost-effectiveness •• Engineered the IT Disaster Prevention and Recovery Plan globally •• Created the IT Help Desk and assosiated systems •• Formulated and successfully implemented the active directory - roll-out of Windows 2000 Workstation and Server •• Planned and implemented the Windows XP and Server 2003 roll-out •• Successfully created and implemented Orion's Blackberry Enterprise Server and roll-out of the devices •• Successfully implemented WAN structure over VPN links •• Planned and implemented VoIP structure globally •• Successfully implemented the global Data Backup Systems •• Successfully decommissioned historical computer systems, data recovery and transfer for achieving •• Engineered and implemented Orion's Virtualisation Strategy •• Formulated and successfully implemented IT policies and procedures and Best Practice Guides, in compliance with the Data Act and Compliance •• Counselled Head of Divisions and Managing Directors to ensure cost effectiveness, and liaised with third party contractors, frequently involving contract and service variations to ensure good standard of service and maintenance schedules Show less



SCORPION SECURITY SERVICES LTD

• Security and Investigations
• 1 - 100 Employee

• Security Guard

  • Aug 1999 - Dec 1999

  •• Secured access points, including entry control of cleaners and contracotrs, and issuing passes and keys •• Secured premises by patrolling property and CCTV monitoring •• Performed reception duties and liaised with tenants •• Secured access points, including entry control of cleaners and contracotrs, and issuing passes and keys •• Secured premises by patrolling property and CCTV monitoring •• Performed reception duties and liaised with tenants



The Shield Guarding Company Ltd

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Security Guard

  • Aug 1998 - Jul 1999

  •• Secured access points, including entry control of cleaners and contracotrs, and issuing passes and keys •• Secured premises by patrolling property and CCTV monitoring •• Performed reception duties and liaised with tenants •• Secured access points, including entry control of cleaners and contracotrs, and issuing passes and keys •• Secured premises by patrolling property and CCTV monitoring •• Performed reception duties and liaised with tenants