Johann Moreno

Senior Reporting Analyst at GroupCOS (Customer Operation Success)
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Contact Information
us****@****om
(386) 825-5501
Location
Bogota, D.C., Capital District, Colombia, CO

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Bio

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Experience

  • GroupCOS
    • Colombia
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Reporting Analyst
      • Mar 2023 - Present

  • GSS (Global Sales Solutions)
    • Spain
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Datamarshall
      • May 2021 - Jan 2023

  • Atento Colombia
    • Colombia
    • Outsourcing and Offshoring Consulting
    • 500 - 600 Employee
    • Datamarshall
      • Oct 2019 - May 2021

      Control de procesos gestión y postventa de movistar, la utilización de agentes, el manejo de su información, reportes y estadísticas Control de procesos gestión y postventa de movistar, la utilización de agentes, el manejo de su información, reportes y estadísticas

Education

  • Servicio Nacional de Aprendizaje (SENA)
    Tecnicatura, Gestión Intregaral contact center
    2008 - 2009
  • Servicio Nacional de Aprendizaje (SENA)
    Gestión integral contact Center, Informática, comunicaciones y servicios de asistencia
    2008 - 2009

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