Experience

Chronopost Healthcare

• France
• Truck Transportation
• 1 - 100 Employee

• Sales & Marketing Director

  • Oct 2020 - Present



Chronopost

• Truck Transportation
• 700 & Above Employee

• Head of KAM Healthcare

  • Oct 2018 - Oct 2020

  - Healthcare market strategy definition - Business developpment and customer portfolio management - Budget & Business Plan definition - Healthcare market strategy definition - Business developpment and customer portfolio management - Budget & Business Plan definition



Geopost

• Truck Transportation
• 100 - 200 Employee

• Head of Group Customer Solution & Success

  • Nov 2015 - Sep 2018

  - Team creation (hiring and job definition)- Definition of strategy and missions- International cross functionnal project management- Creation of customer follow up

• Senior Customer Solution Manager

  • Oct 2014 - Nov 2015

  - Ad Hoc Transportation Solution for Key Accounts (Operations, IT, Customer Service)- Transversal & international project management- Launch of the international group parcelshop solution (project management, process definition, rate strategy, ops excellence)- Customer Sucess and problem solving



Chronopost

• Truck Transportation
• 700 & Above Employee

• International Customer Operations Manager

  • Jan 2012 - Sep 2014

  - Key Account Management (BENELUX/ Germany)- International Business Developpment- Launch of the export parcel shop solution from project to Go Live & KPI definition

• Operations Project Manager

  • Jan 2007 - Dec 2011

  - Operational Project Management => Review of collection process => Tour optimization- Early morning delivery: Creation of the operational offer (IT & Ops project + process)- Support in Business Developpment



CHEP

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistics Project Manager

  • Sep 2006 - Jul 2007

  - Definition and monitoring of company KPIs - Transportation purchase - Definition and monitoring of company KPIs - Transportation purchase