Johann Montoya
Senior Drayage Specialist at S-Workz- Claim this Profile
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Bio
Experience
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Sworkz
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United States
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Senior Drayage Specialist
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Nov 2022 - Present
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Direct Traffic Solutions
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Senior Drayage Specialist
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Jul 2022 - Present
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ECU Trucking
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United States
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Drayage Specialist
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Jun 2021 - Jul 2022
Assisted the creation of a VIP customer account and improved it from 10 to over 300 active monthly orders, thanks to constant feedback and follow-up, gaining their trust to secure more work orders with the team. Developed a unique tracking report system to avoid missing VIP customers' order schedules and increased teamwork and customer shipments status visibility using existing company software and excel sheet databases. Reduced daily track and trace process from over 5 hours to less than 2 hours for 800 daily orders by creating special filters and compilations on excel sheets for the team members, so they could update each order in a timely manner. Acquainted customers to use company software and special shared online files to improve their visibility over shipment status, which led them to send fewer status inquiries emails, increasing the team's efficiency to assist other operational tasks. Show less
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ECU Worldwide USA
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Imports Specialist
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Oct 2018 - Jun 2021
Assisted in leading the imports team to move from old to new company software, according to company India headquarters training. Designed a simplified status report system to unify Miami, Midwest, Westcoast, and Northeast customer offices into 1 single online archive for better team workflow. Created a special template for China and India offices so they could better understand USA trucking market accessorials and further assist their respective customers with special order requests. Show less
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Mitsubishi Electric de Colombia
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Colombia
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Assistant Purchaser
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Oct 2013 - Oct 2018
Aided Maintenance and Air Condition departments to keep their essential items in stock with planning team collaboration to avoid delays in their customer's maintenance schedules. Helped IT ABAP developers and Inventory warehouse manager develop a mobility system to keep track of purchased, manufactured, and dispatched goods for stock visibility. Augmented suppliers catalog for several materials so manufacturing and other company subdivisions could have a broader range of vendor options to choose from for their acquisitions. Show less
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Education
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Tecnológico de Antioquia - Institución Universitaria
International Trader, International Business/Trade/Commerce