Experience

GWK

• Banking
• 1 - 100 Employee

• Business Analyst

  • Jul 2013 - Present

  • Deliver customer service: - Liaise with internal customers regarding workflow and procedures• Build relationships with key stakeholders:• Personnel Management:• Ensure compliance with legislation:- Ensure staff safety as required HSC policy and relevant legislation• Manage the budget:• Fixed assets:- Determine need around the purchase of fixed assets and preparation of fixed asset budget for financial year- Obtain approval for the acquisition of assets- Arrange for purchase of asset and to book- Ensure that asset be maintained- Arrange for replacement of assets in terms of process and policy- Sale of obsolete assets by tender procedures and write-off process where relevant• Management of strategic objectives:- Identify goals and deadlines in accordance with "balance scorecard" measures and in line with Section Goals- Development of action plans with clearly defined outcomes, benchmarks, deadlines and responsibilities- Initiate and monitor implementation of strategic plan- Innovative and take timely action to ensure compliance with goals• Innovate / renew business processes:- Identify and develop new business opportunities- Improve the processes of the business continuously- Reduce and manage the risks of the Division- Strive constantly to and development of niche and specialization culture• Reporting:- Collection of relevant information- Preparation of reports• Correction of errors:- Obtain problem from helpdesk / user- Tracking and testing validity of error on the system- Correct the error or by programmer- Test the correction- Give feedback to users- User confirmed correction• Advise users:- User / helpline needs or problems with system- Discuss possible solutions and make recommendations in this regard- Convert to a project / or not



Heckmar Brokers

• Insurance Broker

  • Jan 2005 - Dec 2005

  • Acquiring new clients – short term policies• Maintaining client policies• Settling claims• Office Manager • Acquiring new clients – short term policies• Maintaining client policies• Settling claims• Office Manager



KPMG South Africa

• South Africa
• Business Consulting and Services
• 700 & Above Employee

• Forensic Investigator

  • Jan 2002 - Dec 2004

  I gained extensive forensic experience covering criminal and civil investigations as well as preparing the cases for adjudication and testifying at the disciplinary enquiries, which inter alia included the following matters:- Cheque fraud- Corruption- Credit Agreement- Credit and Petrol Card Fraud- Fictitious Procurement- Fraud- Fraudulent misrepresentation, innocent and negligent- Low-Cost Housing Subsidy Scheme- Mal-administration- Rental Claims- Provincial and Local Authorities- Provincial Government Transport- Public Service Procurement- Tender Procedures- Theft of Cheques - Undue influence- Unjust enrichment - BSA and Microsoft (Software Licensing)- IT Functions, Data base analysisAs an investigator, I was responsible for assisting in proposals for clients and the drafting of reports resulting from investigations completed. This requires the consolidation of information in a format that can be presented to the relevant forum, i.e. disciplinary, criminal or civil.My experience makes me a very suitable individual to identify, gather and evaluate relevant and admissible evidence and to manage and conduct forensic investigations.