Johann Hansen
Atlassian Consultant at brainbits GmbH- Claim this Profile
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Englisch Professional working proficiency
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Deutsch Native or bilingual proficiency
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Französisch Elementary proficiency
Topline Score
Bio
Anne Knipp
Johann is an excellent IT operative, who confidently drives IT integration discussions with our clients. He not only understands what our products are able to achieve, but is also capable to translate the tech talk into language that those outside of the IT world can understand. In my time in charge of our team solution consulting this was tremendously helpful since we always had the need of transforming technical information into those matching with the need and expectations of prospects or customers. Johann was always a helpful source for this.
Anne Knipp
Johann is an excellent IT operative, who confidently drives IT integration discussions with our clients. He not only understands what our products are able to achieve, but is also capable to translate the tech talk into language that those outside of the IT world can understand. In my time in charge of our team solution consulting this was tremendously helpful since we always had the need of transforming technical information into those matching with the need and expectations of prospects or customers. Johann was always a helpful source for this.
Anne Knipp
Johann is an excellent IT operative, who confidently drives IT integration discussions with our clients. He not only understands what our products are able to achieve, but is also capable to translate the tech talk into language that those outside of the IT world can understand. In my time in charge of our team solution consulting this was tremendously helpful since we always had the need of transforming technical information into those matching with the need and expectations of prospects or customers. Johann was always a helpful source for this.
Anne Knipp
Johann is an excellent IT operative, who confidently drives IT integration discussions with our clients. He not only understands what our products are able to achieve, but is also capable to translate the tech talk into language that those outside of the IT world can understand. In my time in charge of our team solution consulting this was tremendously helpful since we always had the need of transforming technical information into those matching with the need and expectations of prospects or customers. Johann was always a helpful source for this.
Credentials
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ITIL Expert
PeopleCertApr, 2018- Nov, 2024 -
Professional Scrum Master (PSM) II
Scrum.orgApr, 2018- Nov, 2024 -
PRINCE2 Practitioner
PeopleCertDec, 2017- Nov, 2024 -
Certified SAFe 4 Agilist
Scaled Agile, Inc.Mar, 2019- Nov, 2024
Experience
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brainbits GmbH
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Germany
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Technology, Information and Internet
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1 - 100 Employee
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Atlassian Consultant
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Jan 2022 - Present
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ORBIT Gesellschaft für Applikations- und Informationssysteme mbH
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Germany
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IT Services and IT Consulting
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100 - 200 Employee
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Scrum Master
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Jan 2021 - Dec 2021
Scrum Master in skaliertem Projekt nach SAFe im Konzernumfeld
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Business Consultant
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May 2018 - Dec 2021
Unter anderem:• Jira-Beratung & Einführung als PM-Tool• Themenentwicklung DSGVO• Themenentwicklung & Beratung ITSM
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Agiler Coach, Prozess- & Transformationsberater
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Jun 2019 - Dec 2020
Unterstützung der Transformation einer Konzernbetriebseinheit.Schwerpunkte: • Abstimmung und Einführung eines gemeinsamen Verfahrensmodells in Jira & Confluence• Agiler Botschafter & Kommunikationsberatung
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Teilprojektleiter ITSM in Transformationsprojekt (Outsourcing)
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Jul 2018 - Jan 2019
Schwerpunkte:• Prozessaufnahme & -beratung ITSM• Kommunikation & Koordination zwischen Auftraggeber & Dienstleister• Monitoring & Reporting des Projektfortschritts
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Freiberuflich
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Bonn und Umgebung, Deutschland
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Sabbatical
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Feb 2017 - Apr 2018
Zertifizierungen: - ITIL Expert - Professional Scrum Master II (PSM II - Scrum.org) - Prince2 Practitioner Zertifizierungen: - ITIL Expert - Professional Scrum Master II (PSM II - Scrum.org) - Prince2 Practitioner
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HYPE Innovation
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Germany
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Software Development
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1 - 100 Employee
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(Senior) IT Operative - IT Service & Support Management
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Jan 2011 - Jan 2017
• Funktionelle Co-Leitung eines sechsköpfigen, international auf drei Standorte (Deutschland, USA, Indien) • Planung, Einführung & Umsetzung von Betriebsprozessen • IT (Teil)Projektleitung • Technische Projektmitarbeit & Request Fulfillment • Incident & Problem Management (1st, 2nd & 3rd Level) • Eskalationsmanagement • Planung & Durchführung von Workshops & Trainings für wechselnde Zielgruppen • Funktionelle Co-Leitung eines sechsköpfigen, international auf drei Standorte (Deutschland, USA, Indien) • Planung, Einführung & Umsetzung von Betriebsprozessen • IT (Teil)Projektleitung • Technische Projektmitarbeit & Request Fulfillment • Incident & Problem Management (1st, 2nd & 3rd Level) • Eskalationsmanagement • Planung & Durchführung von Workshops & Trainings für wechselnde Zielgruppen
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Education
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Heinrich-Hertz-Berufskolleg der Stadt Bonn
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Rheinische Fachhochschule Köln
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Rheinische Friedrich-Wilhelms-Universität Bonn
Community
