Experience

Styrelseakademien Stockholm

• Sweden
• Education Administration Programs
• 1 - 100 Employee

• Board Member

  • Apr 2023 - Present



Almega Tjänsteföretagen

• Sweden
• Legal Services
• 1 - 100 Employee

• Board Member

  • Sep 2019 - Present

  Representing the Call & Contact Center industry in Sweden since we, together employ thousands of customer communication specialists as well as other specific competences within our member companies. Representing the Call & Contact Center industry in Sweden since we, together employ thousands of customer communication specialists as well as other specific competences within our member companies.



Axelssons Turisttrafik AB

• Sweden
• Ground Passenger Transportation
• 1 - 100 Employee

• Chairman of the Board

  • Apr 2023 - Present



Ellénius Buss

• Arlandastad, Stockholm County, Sweden

• Chairman of the Board

  • Apr 2023 - Present



NT Logistic Holding AB

• Västerås, Vastmanland County, Sweden

• Chairman of the Board

  • Apr 2023 - Present

  Group parent company (Axelssons & Ellénius) Group parent company (Axelssons & Ellénius)



Pongo Sweden AB

• Skåne County, Sweden

• Chairman of the Board

  • May 2023 - Present

  e-commerce for dog and pet accessories with a 10 year proven track record, high customer satisfaction and set for rapid and focused growth with excellent quality brands and profile. e-commerce for dog and pet accessories with a 10 year proven track record, high customer satisfaction and set for rapid and focused growth with excellent quality brands and profile.



Boardwalk AB

• Västerås, Vastmanland County, Sweden

• Senior Consultant

  • Dec 2020 - Present

  Consultant for Interim or project roles within management, operations, technology adoptions and implementations, business development, talent acquisition, financing, M&A. Mainly for companies in early stages up to small and medium sized companies operating in one or more countries. Good global network of experts and talents. Consultant for Interim or project roles within management, operations, technology adoptions and implementations, business development, talent acquisition, financing, M&A. Mainly for companies in early stages up to small and medium sized companies operating in one or more countries. Good global network of experts and talents.



Ageris Holding AB

• Västerås, Vastmanland County, Sweden

• Managing Director

  • Dec 2012 - Present

  Investment vehicle for start-ups/scale-ups and project financing within fast growing and/or nische industry sectors. Current positions: Investment vehicle for start-ups/scale-ups and project financing within fast growing and/or nische industry sectors. Current positions:



Barona

• Finland
• Staffing and Recruiting
• 700 & Above Employee

• Business Development Director

  • Dec 2020 - Dec 2022

  Developing new and existing clients of Baronas Swedish operations as well as actively operating the growth agenda for the Barona and Bravedo Group through accqusitions primarily in Sweden and the Nordics.

• Business Director, Barona Customer Services

  • Feb 2020 - Nov 2020



Kontakta Sverige

• Sweden
• Information Services
• 1 - 100 Employee

• Chairman of the Board

  • Apr 2010 - Apr 2021

  Kontakta is a nonprofit trade organization for inhouse and outsourced Call- and Contact centers in Sweden. Kontakta is sponsoring and participating in the work of developing an ISO standard for Contact Centers. Kontakta is a nonprofit trade organization for inhouse and outsourced Call- and Contact centers in Sweden. Kontakta is sponsoring and participating in the work of developing an ISO standard for Contact Centers.



Ageris Kontaktcenter AB

• CEO

  • Apr 2009 - Feb 2020

  Ageris is a joint venture between the founders of Nordic Homesourcing and Itella Information AB. The Swedish CC business from Itella has been integrated with the Homesourcing business from Nordic Homesourcing. Ageris was founded in April 2009 but clients have been loyal to the business since 1994 = a new company with proven history! Ageris is a joint venture between the founders of Nordic Homesourcing and Itella Information AB. The Swedish CC business from Itella has been integrated with the Homesourcing business from Nordic Homesourcing. Ageris was founded in April 2009 but clients have been loyal to the business since 1994 = a new company with proven history!



AMGA

• Stockholm, Sweden

• Chairman of the Board

  • Jan 2015 - Jun 2019

  A staffing and recruiting Company founded in January 2015. Run by two experienced entrepreneurs and financed by Ageris. Focusing on staffing and recruitment for the CC business area in Sweden. www.amga.se A staffing and recruiting Company founded in January 2015. Run by two experienced entrepreneurs and financed by Ageris. Focusing on staffing and recruitment for the CC business area in Sweden. www.amga.se



Psykometrika AB

• Sweden
• Business Consulting and Services
• 1 - 100 Employee

• Advisory Board Member

  • Apr 2015 - Dec 2017

  Psykometrika AB (www.psykometrika.se) is an entrepreneurial Company lead by a Professor in psychometrics, a psychologist and a sales oriented CEO. The Company measures success factors in a working Environment among applicants. The Company has a daughter Company www.smarttest.se My role is to contribute to the growth and structure of the Company and its services. Psykometrika AB (www.psykometrika.se) is an entrepreneurial Company lead by a Professor in psychometrics, a psychologist and a sales oriented CEO. The Company measures success factors in a working Environment among applicants. The Company has a daughter Company www.smarttest.se My role is to contribute to the growth and structure of the Company and its services.



JJMC Sweden AB

• Västerås, Vastmanland County, Sweden

• Management Consultant

  • Dec 2007 - Dec 2009

  Lead operational development projects, M&A activities, negotiations, Union problem solver, business development tasks mainly in the Nordic countries. Lead operational development projects, M&A activities, negotiations, Union problem solver, business development tasks mainly in the Nordic countries.



Nordic Homesourcing AB

• Managing Director

  • Aug 2008 - Jul 2009

  Co-Founder and MD at the first True Homesourcing company in the Nordic region. Deploying the advantages of the homesourcing working method in the outsourcing industry in the Nordics. Co-Founder and MD at the first True Homesourcing company in the Nordic region. Deploying the advantages of the homesourcing working method in the outsourcing industry in the Nordics.



SD Worx Sverige

• Sweden
• IT Services and IT Consulting
• 300 - 400 Employee

• Director Service Delivery

  • May 2007 - Jan 2008

  Responsible for Contact Center operations and deliveries at 14 sites across the Nordics. Approx. 3 000 employees corresponding to 2 200 FTE:s, 9 direct reports (site managers and others). Responsible for Contact Center operations and deliveries at 14 sites across the Nordics. Approx. 3 000 employees corresponding to 2 200 FTE:s, 9 direct reports (site managers and others).



Tradimus

• Director & COO Excellent/Tradimus

  • Apr 2005 - Apr 2007

  Responsible for business- and operational development. Responsible for business- and operational development.



Excellent Sweden

• Managing Director

  • Dec 2003 - Mar 2005

  Responsible for Swedish Inbound operations within Excellent Group. 140 MSEK revenue and 12% EBIT Responsible for Swedish Inbound operations within Excellent Group. 140 MSEK revenue and 12% EBIT



Excellent e-Service

• Operations Manager

  • Apr 2000 - Nov 2003

  Employee #1 started up designing and setting up the first site in Piteå, Sweden. Took the Piteå site from 0-100 agents before recruiting local management team. Employee #1 started up designing and setting up the first site in Piteå, Sweden. Took the Piteå site from 0-100 agents before recruiting local management team.



Skatteverket

• Sweden
• Government Administration
• 700 & Above Employee

• Project Leader

  • Jul 1993 - Apr 2000

  HelpDesk, IT support, Set-up of Lotus Notes/Domino platform, management of HelpDesks and Onsite support. HelpDesk, IT support, Set-up of Lotus Notes/Domino platform, management of HelpDesks and Onsite support.