Johane Constant
Human Resources Assistant at Kforce Global Solutions, Inc.- Claim this Profile
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English -
Topline Score
Bio
Credentials
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microsoft office
-May, 2011- Nov, 2024
Experience
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Kforce Global Solutions, Inc.
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Human Resources Assistant
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Oct 2020 - Present
• Delivered friendly assistance with new hires throughout application , interviewing and new hire process. • Assisted with on-boarding process of 700+ new hires in a 2 week timeframe for a new project that was ramping up for one of our largest clients during the pandemic. • Prepared termination emails for projects as clients needs shifted. • Answered and directed 30 outbound and inbound phone calls per day. • Helped employees register for benefits programs using online portals. • Reviewed vendor invoices for appropriate documentation and validity prior to payment while maintaining good working relationships with vendors and resolving disputes. Show less
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Centene Corporation
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United States
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Hospitals and Health Care
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700 & Above Employee
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Credentialing Specialist
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Dec 2019 - Oct 2020
•Completed audits and conducted verifications for 8 - 10 applicants daily for credentialing, re credentialing, and delegating accounts. •Conducted primary source verifications such as background checks and board certifications. •Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior. •Trained new team members on systems, processes and common practices to help succeed in their roles on our team •Completed audits and conducted verifications for 8 - 10 applicants daily for credentialing, re credentialing, and delegating accounts. •Conducted primary source verifications such as background checks and board certifications. •Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior. •Trained new team members on systems, processes and common practices to help succeed in their roles on our team
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Zwicker & Associates, P.C.
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Law Practice
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400 - 500 Employee
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Collection Support
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Jul 2019 - Dec 2019
During my time with Zwicker & Associates I delivered exceptional customer service on collection calls and maintained calm and professional demeanor. I also : •Counseled debtors on payment options and arranged installment agreements. •Monitored accounts for compliance with established payment plans and flagged non-compliances. •Trained new team members on scripts, company services and collection strategies. • Negotiated to collect balance in full. Processed payments and applied to customer balances. •Maintained high volume of calls and met demands of busy and productive group. •Created documents for court such as affidavits, modifications and forbearance agreements. Show less
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Radiology Regional Center
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United States
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Medical Practices
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100 - 200 Employee
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Appointment Scheduler
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Jan 2018 - Jul 2019
•Taking 100 inbound calls for patients that want to schedule, reschedule, cancel radiology appointments or answer questions about preparation for exams, times or locations and making outbound calls to patients for scheduling once orders are received from physicians. • Creating and maintaining relationships with physicians and their office staff that work closely and often refer to our facilities •Provided assistance to supervisors with rescheduling or moving appointments due to incorrect scheduling staffing issues or equipment failures in office Show less
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Conduent HR Services
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United States
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Information Technology & Services
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700 & Above Employee
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Senior Benefits Administrator
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Oct 2016 - Jan 2018
•Assisted with new hire , QLE , and annual enrollment. •Contacted carriers and worked cases for employees who needed expedited coverage. •Offered friendly and efficient service to customers, handled challenging situations with ease. •Assisted with administration of bonuses and cash incentives •Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment. •Developed and maintained courteous and effective working relationships failures in office Show less
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UnitedHealthcare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Insurance Agent / Team Asst.
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Mar 2015 - Oct 2016
• Assisted Medicare eligible consumers with finding in network providers determining plans work best for them. • Completed sales documentation and collected signatures to finalize purchases. • Tracked competitors' insurance offerings and used for comparison during sales calls. • Met sales targets and became one of the top 3 agents at our site • Was promoted to Team assistant and assisted agents on our team with meeting goals and improving call flow. • I also assisted in the training environments with newly hired agents. Show less
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Education
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south fort myers high
diploma, High School/Secondary Diplomas and Certificates
Community
