Yehudah Johan Behl

Head of Program Manager & Customer Support at Surprise.com
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Contact Information
us****@****om
(386) 825-5501
Location
Tel Aviv District, Israel, IL
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Become a Portfolio Manager
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Enterprise Agile: Changing Your Culture
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Delivering Results with a Business-focused PMO
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Developing Resourcefulness
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Agile Project Management with Microsoft Project
    LinkedIn
    Oct, 2019
    - Nov, 2024
  • Project Management: Preventing Scope Creep
    LinkedIn
    May, 2019
    - Nov, 2024
  • Project Management: Rescuing Troubled Projects
    LinkedIn
    May, 2019
    - Nov, 2024
  • Managing Resources Across Project Teams
    LinkedIn
    Apr, 2019
    - Nov, 2024
  • Project Management: Technical Projects
    LinkedIn
    Apr, 2019
    - Nov, 2024
  • Artificial Intelligence for Project Managers
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Cloud Architecture: Core Concepts
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Project Management
    RBS Projects
    May, 2014
    - Nov, 2024
  • UML with Enterprise Architect
    dustanThomas
    Dec, 2011
    - Nov, 2024

Experience

  • Surprise.com
    • United States
    • Internet Publishing
    • 100 - 200 Employee
    • Head of Program Manager & Customer Support
      • Jun 2022 - Present

      • As part of the technical leadership team, refine the operational framework and culture with bias towards speed and agility. • Work closely with partners within and outside the organization to ensure that the product roadmaps are planned, their progress is measurable, dependencies and infrastructure requirements are transparent, and risks are handled in a timely manner. • Collaboratively define & track metrics and KPIs for engineering, product, infra and other teams involved in the delivery activities. • Leading the global customer support and product management team. Show less

  • Veeva Systems
    • United States
    • Software Development
    • 700 & Above Employee
    • Principal Program Manager
      • May 2021 - Jun 2022

      • Setup, track & report on program progress; measure and identify improvement opportunities. • Identify blockages and develop course-correction plans. • Responsible for defining the product delivery framework for all product lines (70+ people). • Setup, track & report on program progress; measure and identify improvement opportunities. • Identify blockages and develop course-correction plans. • Responsible for defining the product delivery framework for all product lines (70+ people).

  • Operative
    • United States
    • Software Development
    • 700 & Above Employee
    • Program Manager - Global Programs
      • Feb 2010 - May 2021

      • Ensure on-time and on-budget delivery of the assigned products. • Drive continuous improvement of project management capabilities and effectiveness. • Manage stakeholders at all levels; drive plans; minimize risk; manage issues and escalations. • Monitor & report on assumptions, scope changes, resource utilization, budget & team performance metrics. • Managed a team of 5 project managers. • Ensure on-time and on-budget delivery of the assigned products. • Drive continuous improvement of project management capabilities and effectiveness. • Manage stakeholders at all levels; drive plans; minimize risk; manage issues and escalations. • Monitor & report on assumptions, scope changes, resource utilization, budget & team performance metrics. • Managed a team of 5 project managers.

  • Future Group India
    • India
    • Manufacturing
    • 700 & Above Employee
    • Director - Product Management
      • Oct 2006 - Feb 2010

      • Responsible for maintaining and improving customer data and multi-channel delivery platforms. • Defined vision, roadmap, backlog, features, stories, test cases, user interfaces, ERDs and business processes. • Responsible for maintaining and improving customer data and multi-channel delivery platforms. • Defined vision, roadmap, backlog, features, stories, test cases, user interfaces, ERDs and business processes.

  • HCLTech
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Manager
      • Apr 2004 - Oct 2006

      Key Impacts: • Conceptualized and launched the company's first Point of Sales product. Key Impacts: • Conceptualized and launched the company's first Point of Sales product.

Education

  • Goethe University
    Bachelor's degree
    2000 - 2004
  • The University of Texas at Austin
    2004 - 2004

Community

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