Johan Nijman

Key Account Manager at Berlitz Danmark
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Location
Copenhagen, Capital Region, Denmark, DK

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5.0

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Christian Thordal-Hemmingsen

I signed up for an online English course with Johan to improve my professional English presentation skills, and he tailored each lesson to fit my immediate needs. He challenges and supports throughout each lesson, and it resulted in valuable takeaways. From each lesson, I felt more confident in the English language. Johan is a great mentor, and he helped me improve a tremendous amount over a two-month period.

Yannick Cheung

I signed up for the online lessons with Resolve IVS and I must say that Johan is an exceptional teacher, mentor and coach. He has a gift for quickly identifying your strengths and weaknesses in both written and oral presentation. Johan tailors each session to your needs and occupation and insures that the lessons are both stimulating and fun. I have taken courses with other companies however Resolve IVS & in particular Johan were the most professional and effective at driving an improvement and exceeding my expectations. I would highly recommend to anyone looking to improve their communication & presentation skills to sign up with them.

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Credentials

  • Teacher, Foreign Language
    Berlitz Luxembourg
    Jun, 2011
    - Sep, 2024

Experience

    • Denmark
    • Education Administration Programs
    • 1 - 100 Employee
    • Key Account Manager
      • Sep 2019 - Present

      • Build and maintain relationships with largest accounts at decision-making levels of the customer’s organization. • Develop and maintain a profitable customer pipeline through the consistent application of outbound phone calls and live/online demonstrations. • Manage portfolio of existing clients with the aim to ensure customer satisfaction, maintain high renewal rates, and grow revenue by introducing new products and solutions. • Possess a deep understanding of client decision-making approaches, priorities, and requirements. • Assist with tenders and global agreement presentations for new and renewal contracts. • Work with product development, marketing, support, and finance. • Deliver face-to-face and online presentations of products and company. • Attend and represent company at networking events, trade shows, conferences, exhibitions, webinars, presentations, and client meetups. • Manage the entire sales process from first contact to close. • Subject matter expert on product offerings, payment processes, and invoice rules. • In-depth knowledge of sales procedure, best practices, and customer journey. • Document and report on sales and activities via CRM (Salesforce). • Collaborate and work cross-functionally with Nordic and EU Sales teams. • Customer-focused, consultant approach to ensure customer is center of the decision-making process. Show less

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