Experience

IUM

• South Africa
• Insurance
• 1 - 100 Employee

• • Mar 2022 - Present

• • Feb 2017 - Feb 2022

  Capturing, loading and distributing claims to claims technicians.Achievements:- Built 3 supporting service departments from scratch which led to a 76% increase incustomer service turnaround times which led to the creation of 5 new employmentopportunities.- Obtained full qualifications of NQF 4, with supporting credits of 179- Obtained RE5 – allowing me to offer advise and full service to all clients



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sales Executive

  • Jan 2016 - Aug 2016

  New vehicle sales consultant Achievements: - Sold 22 new vehicles in one month, record sales for the branch in 10 years - Highest gross new vehicle owner returns and client retention of 58% in less than 8 months. New vehicle sales consultant Achievements: - Sold 22 new vehicles in one month, record sales for the branch in 10 years - Highest gross new vehicle owner returns and client retention of 58% in less than 8 months.



Gold 1 International Mining

• Springs, Gauteng, South Africa

• Surveyor / Underground Drill Rig Operator

  • Oct 2009 - Feb 2015

  General worker, rig operator, mining assistant and underground mine surveyor Achievements: - First drill rig operator to drill 5. 5 x 5, trackless development faces in a single 12-hour shift which led to a total production of 4 kgs of gold for the day. A task that has never been achieved in the history of the South African trackless mining developments and industry. - Underground blasting supervised by myself, training provided and 2,030 incident free shifts under my supervision, including no fatalities - Junior underground surveyor, with the least decline experience, had the most decline square meters measured at 45 development ends - Junior surveyor, achieving mine sampler qualifications in less than a year (usually achieved in 18 months) - Underground mapping, with TopCon Theodolite, most stooping faces surveyor of 4 in a single shift - Obtained South African Chamber of Mine certificate for sampling and surveying - Appointed Safety officer for MRM (Mining resources and minerals) department as well as shop steward. - Licensed drill rig operator obtained from Atlas CopCo Show less



Spur Steakhouse Corporation

• Springs, Gauteng, South Africa

• Front Of House Manager

  • Feb 2002 - Mar 2008

  Front and back of house manager responsible for receiving and distributing stock, managing staff, cash floats, deposits, pickups and drop offs. Managing customer services, dealing with head office and other corporate functions. Achievements: - Youngest Manager to be employed at age 17 - Completed front and back of house management and hospitality training through Spur Corporation - Manager responsibly for My Branch becoming a training branch for new Spur branches, 3 consecutive years - Obtained Spur Totem (Highest Achievement) in Spur franchise for customer service and retention and staff training for 3 years - Youngest junior regional manager development training nominated at age 25 Show less