Experience

SCRIPTS Asia

• United States
• Information Services
• 1 - 100 Employee

• Manager of English Language Content

  • Mar 2023 - Present

• Coordinator

  • Jan 2022 - Mar 2023

• Editing Specialist

  • Nov 2021 - Dec 2021



RWS Moravia

• Localization Specialist

  • Jul 2020 - Dec 2021

  • Localisation of content between English and Swedish • Microsoft related software and IT content • Audio transcription in Swedish and English • Independent work throughout the whole process • Required preciseness, meeting strict deadlines and same day turnarounds • Localisation of content between English and Swedish • Microsoft related software and IT content • Audio transcription in Swedish and English • Independent work throughout the whole process • Required preciseness, meeting strict deadlines and same day turnarounds



Mojang AB

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Intellectual Property Enforcement Agent

  • Apr 2018 - Sep 2019

  • Managing takedowns of copyright and trademark infringing material all things MINECRAFT • Full responsibility for 20+ South American and Asian marketplaces • Improving new automation procedures, working closely together with the legal department • Managing international community relations and negotiations through over six different channels • Required critical and analytical thinking and great communication skills skills with people from all over the world • Managing takedowns of copyright and trademark infringing material all things MINECRAFT • Full responsibility for 20+ South American and Asian marketplaces • Improving new automation procedures, working closely together with the legal department • Managing international community relations and negotiations through over six different channels • Required critical and analytical thinking and great communication skills skills with people from all over the world



Academic Work

• Sweden
• Staffing and Recruiting
• 700 & Above Employee

• Consultant

  • Apr 2018 - Sep 2019

  Consultant contract at Mojang AB through Academic Work Consultant contract at Mojang AB through Academic Work



Europcar

• France
• Travel Arrangements
• 700 & Above Employee

• Sales Representative

  • Aug 2015 - Mar 2018

  • Handling claims inspection, rental, accounting and legal follow-up from claims handling and debiting • Navigating over 100 daily interactions with high-level international customers during stressful situations; in-person, over phone and through e-mail • Required the ability to maintain accuracy during critical moments • Handling claims inspection, rental, accounting and legal follow-up from claims handling and debiting • Navigating over 100 daily interactions with high-level international customers during stressful situations; in-person, over phone and through e-mail • Required the ability to maintain accuracy during critical moments



LG Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Customer Support Specialist

  • Aug 2011 - Jan 2013

  • First line customer support for Sweden, Norway, Denmark and Finland • Required a good service mindset and the ability to handle different customers while being sensitive to their problems and find quick solutions • Retained 95% solve rate within 5 minutes of receiving the call • Required being stress resistant and the ability to multitask • First line customer support for Sweden, Norway, Denmark and Finland • Required a good service mindset and the ability to handle different customers while being sensitive to their problems and find quick solutions • Retained 95% solve rate within 5 minutes of receiving the call • Required being stress resistant and the ability to multitask