Joey Duplessis

Hospitality Account Manager at Serta Simmons Bedding, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Moncton, New Brunswick, Canada, CA
Languages
  • French Full professional proficiency
  • English Full professional proficiency

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Bio

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Experience

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Hospitality Account Manager
      • May 2022 - Present

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Sep 2021 - Apr 2022

    • Director of Sales
      • Jan 2020 - Sep 2021

      Develop sales strategy for new property Structure sales operations with standardized processes. Prepare and submit plans, budgets, progress reports Research competitors' products/services. Develop and conduct sales campaigns, as well as marketing and promotional plans. Developed tools to maintain business performance during opening period. Maintain administration and relevant reporting and planning systems Manage financial information for the sales and marketing department. Develop sales strategy for new property Structure sales operations with standardized processes. Prepare and submit plans, budgets, progress reports Research competitors' products/services. Develop and conduct sales campaigns, as well as marketing and promotional plans. Developed tools to maintain business performance during opening period. Maintain administration and relevant reporting and planning systems Manage financial information for the sales and marketing department.

    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Regional Director of Sales Marketing
      • Dec 2016 - Jun 2019

      Coordinate sales activities and liaison with individual properties Prepare and submit plans, budgets, progress reports and annual sales reports Successfully implemented new CRM for Sales & Properties Research competitors' products/services Manage financial information for the sales and marketing department Implement and administer new sales CRM for Company (Salesforce) Coordinate sales activities and liaison with individual properties Prepare and submit plans, budgets, progress reports and annual sales reports Successfully implemented new CRM for Sales & Properties Research competitors' products/services Manage financial information for the sales and marketing department Implement and administer new sales CRM for Company (Salesforce)

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director, Sales and Marketing
      • Jan 2013 - Dec 2016

      Provided proven leadership to the Sales & Catering team. Responsible for the hotel achieving annual goals including occupancy, average rate, overall revenues and GOP results. Coordinate sales activities with other work units or departments Prepare and submit plans, budgets, progress reports and annual sales reports Manage human resource functions e.g. hiring, training, performance reviews Research competitors' products/services Develop goals and objectives, projects and priorities and assign them to Sales Managers Develop and conduct sales campaigns, as well as marketing and promotional plans Maintain administration and relevant reporting and planning systems Manage financial information for the sales and marketing department Leader of the 2014 Sales team of the year recipient Active member of the hotel leadership team Show less

    • General Manager
      • Apr 2010 - Dec 2012

      Promote and market the business. Hire and Train all staff. Create tools for every department Create Base clientele Ensure that every department head is aware of operational goals and hence is made aware of the necessary tools Manage budgets as well as financial plans Maintain statistical-financial records Recruit and monitor relevant staff for their specific operations Plan work schedules as per requirement Meet as well as greet customers Deal with customer queries and complaints Address customer problems as well as troubleshoot Complete & Order all supplies and furnishings Deal with the contractors and supplier Show less

    • Candidate City Council Ward 3 Moncton
      • Apr 2012 - May 2012

      Joey Duplessis is a passionate Monctonian with a responsible and positive vision for our city. He has a track record of leadership and determination. In addition, Joey has a reputation for being energetic, honest, dependable, hard working and accountable. Getting involved and being part of the solution is what he believes in. Joey Duplessis is a fresh face that thrives on problem-solving and getting things done. As the General Manager of one of Moncton’s leading hotels , and having prior experience as the Assistant General Manager at the Hampton Inn and Suites, and Assistant General Manager at Auto dealership, he has acquired qualities diligence of administration While Joey has many personal and career relations built with friends and colleagues alike, his most important partnership is the one formed when he married Chantal LeBlanc in 2007. Chantal has been a constant voice of support, of reason and of friendship through their marriage. They have raised two children: Maxime, who is entering kindergarten in September and Annika who is just turning one. When Joey started a family, he became more active in the community. As a parent, he believes in the importance of getting involved in extracurricular activities. Joey is committed to find new ways to create opportunities for Monctonians and their children. The many issues that face Monctonians—childhood education, issues related to parking space, increasing economic opportunities and educating citizens on responsible gaming activities—must all be examined with future generations in mind. Joey is extensively experienced at advocating economic issues pertained to smart growth and economic development in our community. Show less

    • Assistant General Manager/Sales Manager
      • May 2008 - Apr 2010

      Training and Recruitment for newly built property. Creating and ordering all marketing material. Sell hotel guestrooms groups, catering services, and banquet facilities through direct client contact. Develop and maintain relationships with key clients in order to produce group and/ or convention business. Work directly with the General Manger to manage all activities of the property. Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the building. Created Social Media Promotion, was able to achieve 5000+ Members in 4 weeks Show less

    • Assistant Manager
      • Dec 2006 - May 2008

      Supervising all Sales and Service activities. Training and Recruitment Motivation and coaching Develops business plan and sales strategy Maintains accurate records of all pricing, sales, and activity report. Supervising all Sales and Service activities. Training and Recruitment Motivation and coaching Develops business plan and sales strategy Maintains accurate records of all pricing, sales, and activity report.

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