Experience

The Jewish Community Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Food Service Director

  • Apr 2023 - Present



Fino! Italian Kitchen

• Dallas, Texas, United States

• Founder, Chief Operations Officer

  • Nov 2002 - Apr 2022

  I know how to start a business from the ground up. That's exactly what I did with Fino! Italian Kitchen. I led, set, and directed the vision of company's activities inclusive of new business development, business retention, recruiting talent, and developing successful sales and marketing campaigns that led to YOY profits. I used a consultative, advisory, and knowledge sharing approach to close lucrative deals. In addition I oversaw all aspects of the business operations which included efficiencies, staff development, product and program innovation, vendor management, contract negotiation, and finances. I developed a strong team to undergird my vision of building a business that garnered a 4.5 star customer rating. My notable accomplishments include ➚ Grew and scaled business. Remained profitable for 20+ years. ➚ Monitored and maximized revenue by managing costs. ➚ Hired, managed, and trained staff. ➚ Managed monthly accounting. Prepared and filed paperwork for monthly, quarterly, and yearly payroll and sales tax. ➚ Created and launched a new stream of income which became 40% of incoming revenue. ➚ Pitched and secured lucrative contracts to manage to serve non-profit and for-profit entities ➚ Experimented with innovative products and offerings to identify new market trends. Pivoted/eliminated obsolete offerings. ➚ Built customer base through social media, word of mouth marketing, and loyalty rewards program. ➚ Conducted targeted market consumer research to uncover new trends and penetrate further into the community. ➚ Designed customized marketing campaigns and unique promotions for each target market. ➚ Trained staff to provide an engaging and welcoming experience for customer base resulting in customer loyalty. ➚ Developed online ordering, pay ahead, pick-up or delivery with the creation of the Fino! App for customer convenience. ➚ Vetted vendors and products to evaluate fit and feasibility in alignment with business strategy and customer preference. Show less



Montaage Home Furniture & Accessories

• United States
• Furniture and Home Furnishings Manufacturing

• Account Manager

  • 1998 - 2002

  I was an international sales account manager and customer relations specialist for the manufacturing and wholesale of furniture accessories division. Due to having an intrapreneurial spirit, I left the company to become a full-time entrepreneur. My key contributions and responsibilities included… ➚ Achieved a high-sales volume. ➚ Assisted with the development of the product catalog and overall concept to display at furniture trade shows. I was an international sales account manager and customer relations specialist for the manufacturing and wholesale of furniture accessories division. Due to having an intrapreneurial spirit, I left the company to become a full-time entrepreneur. My key contributions and responsibilities included… ➚ Achieved a high-sales volume. ➚ Assisted with the development of the product catalog and overall concept to display at furniture trade shows.