Experience

EBlock

• Canada
• Software Development
• 200 - 300 Employee

• Performance Manager

  • Jan 2022 - Present



Live To Play Sports

• Canada
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Inside Sales Representative

  • Jun 2019 - Jan 2022



International Motorsports

• Langley, BC

• Service Writer / Parts Advisor

  • Apr 2017 - Jun 2019

  Service Writer - Generated computer work orders to schedule repairs in a timely and efficient manner - Applied technical knowledge to advise customers and technicians of proper repairs Parts Advisor - Prepared orders by pulling parts needed for service technicians and customers - Processed and controlled orders and monitored inventory levels - Troubleshoot and resolve customer issues - Directly communicated and negotiated with suppliers, manufacturers, retailers and consumers, while ensuring part quality and fitment - Answered phones and greeted walk-in customers in a professional and courteous manner Show less



Velocity Cycles

• United Kingdom
• Retail
• 1 - 100 Employee

• Bicycle Mechanic / Sales Associate

  • May 2015 - Jan 2016

  - Developed problem solving skills by analyzing bicycle defects and implementing solutions - Performed mechanical repair to an assortment of bicycles - Established trust and good relationships with customers - Implemented on-floor sales of bicycles and accessories - Developed problem solving skills by analyzing bicycle defects and implementing solutions - Performed mechanical repair to an assortment of bicycles - Established trust and good relationships with customers - Implemented on-floor sales of bicycles and accessories



MEC

• Canada
• Retail
• 700 & Above Employee

• Bicycle Mechanic

  • Sep 2014 - Feb 2015

  - Performed mechanical repair to an assortment of bicycles - Assisted customers daily with purchase of recreation products - Performed mechanical repair to an assortment of bicycles - Assisted customers daily with purchase of recreation products



Cap's Bicycles

• Langley, BC

• Bicycle Mechanic

  • Apr 2014 - Aug 2014

  - Prioritized jobs to ensure customers received timely service - Diagnosed common bicycle maintenance issues and performed all repairs from basic maintenance to complete overhauls of hydraulic brakes and suspension systems - Prioritized jobs to ensure customers received timely service - Diagnosed common bicycle maintenance issues and performed all repairs from basic maintenance to complete overhauls of hydraulic brakes and suspension systems



Whistler Olympic Park

• Whistler, BC

• Sales Associate

  • Nov 2013 - Mar 2014

  - Successfully assisted customers with product selections and purchases - Described merchandise and explain use, operation, and care of skis and winter apparel - Successfully assisted customers with product selections and purchases - Described merchandise and explain use, operation, and care of skis and winter apparel



Pinkbike

• Chilliwack, BC

• Shipping and Receiving Clerk

  • Dec 2012 - Oct 2013

  - Verified customer and account data by reviewing and correcting information, and ensuring entered data is accurate. - Performed other work as required or assigned. - Verified customer and account data by reviewing and correcting information, and ensuring entered data is accurate. - Performed other work as required or assigned.



Velocity Cycles

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Associate

  • Jun 2009 - Jun 2013

  - Established trust and good relationships with customers - Implemented on-floor sales of bicycles and accessories - Established trust and good relationships with customers - Implemented on-floor sales of bicycles and accessories