Joey Jalkh
Collections Specialist at TotalCare- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Mediation and Conciliation
LAMAC - Mediation CenterJul, 2023- Nov, 2024 -
The Master Negotiator Course
UdemyMay, 2023- Nov, 2024 -
International Crimimal Law and Procedure
Inter University Program (UV, EHU, UCM)Aug, 2021- Nov, 2024
Experience
-
TotalCare
-
United States
-
Hospitals and Health Care
-
100 - 200 Employee
-
Collections Specialist
-
Feb 2023 - Present
Managing the collection of outstanding debts from patients - Processing payments and payment plans on our payment platforms - Following up on declined/expired credit card payments - Advising on repayment plans to suit level of debt and patient’s circumstances - Adhering to legislative guidelines and the Health Insurance Portability and Accountability Act - Contact and communicate effectively with debtors by phone/mail to negotiate and implement balance recovery plans - Sending billing statements with patient financial responsibility Show less
-
-
-
Creditors Management Solutions Egypt
-
Egypt
-
Business Consulting and Services
-
1 - 100 Employee
-
Collection Agent
-
Oct 2022 - Feb 2023
- Searching for debtors through tracing skills - Contacting debtors through social media platforms - Negotiating with debtors to settle their balances - Offering payment plans and discounts - Working on a monthly target and daily based productivity - Searching for debtors through tracing skills - Contacting debtors through social media platforms - Negotiating with debtors to settle their balances - Offering payment plans and discounts - Working on a monthly target and daily based productivity
-
-
-
Chocomum
-
Lebanon
-
Assistant Manager
-
Oct 2021 - Sep 2022
- Costumer service - Taking orders accordingly from online playforms and the shop - Placing orders to the chocolate factory based on the costumers requests - Assisting with social media content preparation - Managing that all orders are available right on time of delivery - Managing with delivery company all orders with requested addresses - Costumer service - Taking orders accordingly from online playforms and the shop - Placing orders to the chocolate factory based on the costumers requests - Assisting with social media content preparation - Managing that all orders are available right on time of delivery - Managing with delivery company all orders with requested addresses
-
-
-
Schmoopie Learning Center
-
Lebanon
-
Primary and Secondary Education
-
1 - 100 Employee
-
Educator
-
Oct 2019 - Jul 2021
- Agenda - Summer work - Projects - Agenda - Summer work - Projects
-
-
-
Zenotel Wellness Retreat
-
Lebanon
-
Hospitality
-
Front Desk Receptionist
-
Apr 2015 - Jul 2015
- Checkin and checkout processes - Managing housekeeping services - Filing customers visits - Maintaining professional confidentiality - Checkin and checkout processes - Managing housekeeping services - Filing customers visits - Maintaining professional confidentiality
-
-
Education
-
2020 - 2021
Lebanese University
Master's degree, Law -
2016 - 2019
Lebanese University
Bachelor's in law, Law
Community
