Realtor

• Jul 2021 - Present

Technical Research Specialist

• Oct 2015 - Present

• Manage and maintain daily automated business processes • Provide support to internal teams needing assistance with operating issues and equipment installations • Provide diagnostic and troubleshooting support for hardware and system issues • Perform internal customer service • Assisted with implementation of Office 365 rollout: ◦ Account initiation ◦ Assist in implementing effective utilization processes within program framework for internal users • Maintained administrative privileges and permissions within company and national compliance guidelines • Provide ongoing network Show less

Pizza Hut Delivery Driver

• Jan 2013 - Feb 2016

• Delivery of orders precisely, promptly, and safely, consistently performing in the top three with regards to delivery performance • Utilized excellent customer service skills to ensure accurate and timely order submission for all customers, in person and on the phone • New employee training specialist • Food preparation and order expedition with emphasis on accuracy and presentation • Maintained optimal cleanliness in all work areas at all times in accordance with all company and recommended health and safety protocols and procedures • Utilized company best practice procedures to ensure the safety and sanitation of all tools and food preparation surfaces, including but not limited to, utensils, dishes, containers, pans, etc. Show less

Seasonal Utility Support Representative

• Nov 2014 - Apr 2015

• Provided phone and remote support to franchisees on office network, hardware, PCs, printers, and propriety software • Documented issues within the system and all associated programs and parameters, while providing efficient resolutions • Was often asked to provide support for international franchisees • Provided phone and remote support to franchisees on office network, hardware, PCs, printers, and propriety software • Documented issues within the system and all associated programs and parameters, while providing efficient resolutions • Was often asked to provide support for international franchisees

Pharmacy Technician Intern

• Jun 2012 - Feb 2013

• Processed prescription requests under the supervision of the pharmacist • Provided general technical and IT support for internal users while encouraging interaction with the IT Department • Provided superior customer service, providing assistance as needed • Processed prescription requests under the supervision of the pharmacist • Provided general technical and IT support for internal users while encouraging interaction with the IT Department • Provided superior customer service, providing assistance as needed

Customer Service Representative

• Oct 2010 - Jul 2012

• Consistently and accurately managed cash drawers • Provided general customer service to patrons • Followed appropriate verification procedures to ensure legitimacy • Functioned in a high-pressure and ever-changing environment by effectively interacting with all levels of support staff, management, and customers • Consistently and accurately managed cash drawers • Provided general customer service to patrons • Followed appropriate verification procedures to ensure legitimacy • Functioned in a high-pressure and ever-changing environment by effectively interacting with all levels of support staff, management, and customers