Experience

Stock & Trade Design Co.

• United States
• Retail
• 1 - 100 Employee

• Receiving and Warehouse Manager

  • Jul 2022 - Present



Signarama Decatur

• United States
• Retail
• 1 - 100 Employee

• Office Administrator

  • Jun 2022 - Jul 2022

  As Office Administrator, I am responsible for taking and closing customer orders, managing inventory including all printing and manufacturing supplies. reconciling accounts receivable, and keeping the office organized in general. As Office Administrator, I am responsible for taking and closing customer orders, managing inventory including all printing and manufacturing supplies. reconciling accounts receivable, and keeping the office organized in general.



Waldorl School of Atlanta

• Event Coordinator

  • May 2022 - May 2022

  Supported Development Director in coordinating, organizing and preparing event space for the annual Waldorf Auction and Fundraiser. Responsibilities included:Receiving and checking in event supplies from multiple vendors. Set and assisted in decorating event dining area including creating floral arrangements.Act as event host by checking in auction guest including selling tickets and data entry into GiftSmart. Post event breakdown including coordinating with vendors to check out rented supplies cleaning and organizing of event space.



Farris Fair Bookkeeping & Tax, Inc.

• Accounting Assistant

  • Apr 2022 - Apr 2022

  During peak Tax filing season, I Assisted Accountant with creating and editing financial documents, evaluating financial budgets and tracking expenses, and reconciling financial books including incoming and outgoing funds. During peak Tax filing season, I Assisted Accountant with creating and editing financial documents, evaluating financial budgets and tracking expenses, and reconciling financial books including incoming and outgoing funds.



Vans, a VF Company

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Aug 2015 - Jan 2022

  ● Led and executed bi-annual inventory overhauls with district leading shrinkage results of .41% in February 2021● Doubled annual sales from $1.2 million to $2.65 million from 2016-2019● Met annual budget labor forecast within .0007% for 2019● Advanced to District Operations and Omni Channel Lead in 2020● Developed and internally promoted 7 employees to full-time management positions 2015-2021● Store led District in Customer Survey results two years concurrent with a 97% rating



Under Armour

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Store Manager

  • Sep 2014 - Aug 2015

  I was promoted to the Woodstock Under Armour, located at the Shops of Atlanta Outlet Center.

• Store Manager

  • Dec 2012 - Sep 2014

  - Maintain total accountability for Store Performance, Service Culture & Customer Experience, Merchandise Standards and Expense & Shrink Control.- Establish and execute strategic plan to achieve forecasted Sales & Performance Indicators for all time periods while driving Sales & Performance & leading the team.- Maintain awareness of Local Community and Business Opportunities; communicate opportunities to leadership; build and maintain Community networks.- Lead and Model the Customer Experience Principles for store team; ensure store Service/Selling Culture is representative of the Under Armour brand.- Actively train & develop core teammates for all management levels, in & outside store.- Continually evaluate Store Management talent to create strategy for store succession plan.- Own total team skill development through On-Boarding process and continuing training.- Evaluate and manage Assistant Store Manager & Associate Manager performance; lead ASM & AM performance management process.- Manage total store talent - seasonal hiring needs, anticipated turn; recruit & interview based on assessments to ensure stores fully staffed properly at all times.- Develop and continually grow External Recruiting Network.- Provide constructive feedback to the District Manager in the areas of: Sales, Service, People, Visuals, Product & Process.- Maintain effective communication both at the peer level & with Tide Point business partners.- Oversee all areas of Inventory Control; manage store Shrink Performance within outlined expectations.- Manage total store Payroll Allocation to optimize & drive business results on budget; ensure management & staff scheduling meet the needs of the business.- Lead bi-weekly management team huddles; maintain a presence on Leadership Conference Calls and in Store Visits. Share relevant Retail & Brand communication to Store Team; lead Team Shift Huddles.- Ensure Store Accountability for UA Policies and Procedures.



adidas

• Germany
• Sporting Goods
• 700 & Above Employee

• Store Manager

  • Oct 2010 - Nov 2012

  -Driving store profitability by meeting or exceeding sales targets and controlling operational expenses.-Creating a culture where all store activity and assets are vehicles for showcasing and driving Brand equity. -Managing an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store. -Managing all resources within the store to provide customers with a leading shopping experience while ensuring flawless execution of effective and efficient store operations.-Ensuring store team compliance with all store policies and procedures in addition to providing suggestions and ideas on ways to improve systems and processes and minimizes loss by ensuring all loss prevention procedures are followed and adhered to.-Allocating resources and organizing processes to drive profitability in a variety of situations and market conditions.-Tracking store performance data and responding with solutions that drive commercial success while applying an understanding of behaviors and patterns of the store’s customer base, drawing conclusions for making relevant adaptations to service and/or product offer. -Creating a high performance culture in store by setting clear expectations and targets, analyzing team performance.-Holding team members accountable and giving appropriate and prompt feedback including actively managing poor performance.-Managing the recruitment, onboarding, training and development of the store team and ensures all HR policies and procedures are adhered to.-Driving continuous improvement in stockroom processing and replenishment procedures.-Minimizing loss by ensuring all loss prevention procedures are followed and adhered to.

• Store Manager

  • Feb 2009 - Oct 2010

  -Allocated resources and organizes processes to drive profitability in a variety of situations and market conditions. -Managed an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store. -Ensured store team compliance with all store policies and procedures in addition to providing suggestions and ideas on ways to improve systems and processes. -Minimized loss by ensuring all loss prevention procedures are followed and adhered to. -Drove continuous improvement in stockroom processing and replenishment procedures. -Led service by example and ensures highly visible and effective customer service management at all times. -Actively monitored customer satisfaction and feedback systems to drive continuous improvement.



adidas America

• Assistant Manager

  • Nov 2006 - Jan 2009

  -As Store Training Manager, coached, motivated and inspired individuals within area of responsibility to maximize and drive a performance culture and guided and trained team members on basic core and seasonal product knowledge. -Created an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility. -Used advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty and was a role model for customer service.-Boosted sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. -Contributed to store profitability by ensuring KPIs for a defined area within the store were met or exceeded. -Coordinated team members to provide the best possible balance of service and operations, resulting in a leading shopping experience. -Ensured the product offered available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.-Maintained a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility. -Minimized loss by implementing, monitoring and tracking all loss prevention activities.



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Store Co-Manager

  • Nov 2003 - Nov 2006

  -Provided leadership and guidance to the team that created an environment focused on customer satisfaction, maximum productivity and profitability.-Managed the execution of the store business plan that drives KPI results and maximizes business opportunities while achieve predetermined financial budgets to include payroll management.-As Store Human Resources Manager, recruited, hired, developed and retained top management and sales talent for the organization, to include maintaining optimal staffing levels.-Trained and developed store management sales team in all areas of job responsibility.-Consistently assessed and provided ongoing performance feedback to include performance reviews, IDPs and providing merit recommendation to all levels of store team.-Recognized performance issues in a timely manner and partnered with Store Manager to develop action plans for resolution.-Motivated team through a compelling vision and direction to encompass the brands Core values.-Communicated clear expectations and held the store team and myself accountable to achieving all brand, performance and behavior standards.-Ensured that all visual directives were executed seamlessly and within scheduled time frames and allotted payroll budget.-Directed and executed strategic, brand appropriate merchandising to maximize sales and presentation standards while supervising and directing merchandise processing and flow to the floor in conjunction with exceptional backroom standards.