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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Credit Analyst
      • Oct 2022 - Present
    • United States
    • Leasing Real Estate
    • Loan Processor
      • Oct 2020 - Aug 2022
    • United States
    • Insurance
    • 700 & Above Employee
    • Property Claims Adjuster
      • Dec 2019 - Oct 2020
    • United States
    • Insurance
    • 700 & Above Employee
    • Claims Specialist
      • Jul 2018 - Dec 2019

      Investigate and evaluate claims with basic bodily injury and auto physical damage • Negotiate and settle claims in a timely and efficient manner • Prevent unnecessary expense to the Company and policyholders • Communicate and interact with a variety of individuals and businesses Investigate and evaluate claims with basic bodily injury and auto physical damage • Negotiate and settle claims in a timely and efficient manner • Prevent unnecessary expense to the Company and policyholders • Communicate and interact with a variety of individuals and businesses

    • United States
    • Real Estate
    • Insurance Account Specialist
      • Jul 2014 - Apr 2018

      I act as a liaison between insurance companies, body shops and rental branches. I am responsible for building relationships with multi-million dollar accounts and is expected to successfully book reservations, maintain direct billed rentals, communicate well with all levels of management both internally and externally and increase our market-share within the industry.Responsibilities:- Responsible for day-to-day account management including reservation capture and branch follow up, callback procedure, adjuster/body shop calls, ERAC Technology, AR procedures, & direct adjuster and account interactionIncrease referral volume within existing account- Liaison between insurance company, rental branches and body shopsRepresent Enterprise professionally to accounts in person, over the phone and in all electronic communications- Sell the benefits of ARMS® Automotive to body shops and branch personnel- Perform body shop and adjuster callbacks for assigned accounts- Create ARMS® & branch reservations and respond to requests for direct billing-Responsible for all accounts receivable collections for assigned accounts- Assist the insurance company with rental management goals:Increase customer serviceMonitor rental severitySuccessfully organize and prioritize workload in a fast-paced environment Show less

    • Management Trainee
      • Jun 2013 - Jul 2014

      Providing outstanding Guest Service effectively and efficiently while communicating and interacting with Guests and Vendors.- Marketing to Body Shops and Insurance Companies to ensure they are satisfied with our service.- Selling vehicle upgrades, prepaid fuel, GPS and coverage to Guests in the office as well as at the vehicle.- Tracking employee/personal sales in addition to branch profit and loss statements on a monthly basis.- Figuring ways to increase profit by growing branch fleet, increasing sales and generating business.- Lowering operating costs by analyzing branch personnel, depreciation of vehicles and costs and expenses of the branch.- Training and developing new hires. Show less

    • Sales/Marketing
      • Dec 2012 - Jun 2013

      Nevada Property and Casualty Licensed Producer. - Contacted current clients to cross sell additional lines of business. - Contacted past clients as well as cold calling new sales leads to generate sales and business. - Influenced marketing to build relationships and provide repeat business. - Handled outside marketing to mortgage companies, realtors and new home sales offices. - Provided excellent Guest Service to existing clients. Nevada Property and Casualty Licensed Producer. - Contacted current clients to cross sell additional lines of business. - Contacted past clients as well as cold calling new sales leads to generate sales and business. - Influenced marketing to build relationships and provide repeat business. - Handled outside marketing to mortgage companies, realtors and new home sales offices. - Provided excellent Guest Service to existing clients.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Senior Event Attendant
      • Oct 2010 - Nov 2012

      - Supervised crews for event production while operating by the departments service standards. - Consistently stayed within the property’s budget meeting every objective. - Performed event related tasks including logistics, cleaning, pulling and restocking props, rental returns and facility maintenance. - Developed a clear knowledge of hotels and venues, dock and security procedures as well as ballroom specs. - Prepared organized renderings for staff and hotel department staff. - Supervised crews for event production while operating by the departments service standards. - Consistently stayed within the property’s budget meeting every objective. - Performed event related tasks including logistics, cleaning, pulling and restocking props, rental returns and facility maintenance. - Developed a clear knowledge of hotels and venues, dock and security procedures as well as ballroom specs. - Prepared organized renderings for staff and hotel department staff.

Education

  • Western New England College
    Bachelor's Degree of Science in Business Administration, Sports Management
    2006 - 2010
  • Elmira College
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2006 - 2007
  • New Hampton School
    High School Diploma
    2004 - 2006

Community

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