Experience

Tactical Back Office, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Bookkeeper

  • Sep 2019 - Present

  :: Downloads invoices, SOA and any related documents from AP Mails. :: Downloads invoices to Vendors Website. :: Checks and verifies Invoice Price vs the contract price list in the system. :: Process invoices and billings to QuickBooks :: Resolves/assists vendors account issues, thru calls and inquiries. :: Maintains vendors File in Drive Folder. :: Process all Invoices, expenses, claim forms, and leases. :: Reconciles vendor statement of account and banks. :: Checks timesheets and coordinate to clients via signrequest. :: Prepares invoice to client for their monthly services. :: Follow-up payment by sending Friendly reminder email to Client once their invoices are already due/past due. :: Receives clients payment and encodes them in QuickBooks. Show less



Regus Service Centre Philippines B.V.

• Philippines

• Collection Associate

  • 2012 - 2016

  :: Provides exceptional customer service whilst dealing with queries regarding outstanding balances, payment arrangements & payment setups with both internal Regus Centre teams and external clients. :: Responsible for client issues and managing escalations to completion. :: Provides a high level of support and customer service to all Team Members and Clients by demonstrating clear and professional communication skills :: Monitors outstanding balances, ensuring that the collections process is implemented timely, including sending past due notices, collection notices, etc. :: Maintains clear communication with the Center teams throughout the collections process ensuring that the team are notified of any steps they need to take in the process, e.g. lockout, service suspension, client meeting, etc. with a goal of minimizing future debt and collecting outstanding debt. :: Updates and maintains accurate records for the purposes of credit control and bad debt recovery Responsible for updating client payment profile as requested. Show less