Experience

All Out
• Management Consulting
• Senior Manager of Online Fundraising

  • Aug 2023 - Present


Between Friends

• 1 - 100 Employee

• Individual Giving and Communications Manager

  • Aug 2018 - Nov 2022

  • Responsible for all communications, marketing, and social media, as well as individual gift development at this nonprofit domestic violence agency • Responsible for all communications, marketing, and social media, as well as individual gift development at this nonprofit domestic violence agency



Truthout

• Internet News
• 1 - 100 Employee

• Publisher / Head of Publishing

  • Mar 2014 - Dec 2017

  • Securing revenue for this nonprofit progressive news organization from foundations and funds, including identifying new funding sources, working with editorial staff to devise projects likely to be funded, and writing and submitting grant applications and funding proposals.• Running the Progressive Picks donor premium program: identifying books to offer to donors, selecting excerpts, writing interviews and reviews to promote these books, writing promotional copy and managing promotion of each title including on social media.• Serving as liaison between Truthout and Haymarket Books, including securing publishing contracts, editing manuscripts, consulting on cover design and assisting with promotion in various ways including social media and events.• Developing and maintaining relationships with large individual donors through personal emails, mail correspondence, phone calls and in-person meetings.• Supervising Truthout’s response to donor inquiries including phone and email inquiries.• Protecting and improving Truthout’s brand integrity by ensuring consistency in all promotion of Truthout; monitoring public and industry discussion of Truthout; conducting PR crisis management when necessary; implementing steps to improve Truthout’s information security.• Working with Board of Directors and Board of Advisers to involve them in fundraising.• Managing vendor and collaborator relationships including email and donor database provider, phone line provider, website developer, book publishers, designers and printers.• Maintaining relations with The Newsguild-CWA, including contract renegotiation.• Managing health insurance and benefits policy renewal for staff, devising and updating human resources policies beyond union contract. Devising annual budget and overseeing payroll. Show less

• Development and Communications Associate / Director of Donor Development and Outreach

  • Feb 2012 - Feb 2014

  • Running monthly fundraising campaigns, including: writing and editing fundraising copy, including email appeals to around 130,000 subscribers; directing fundraising banner design; planning segmentation/targeting; implementing pop-ups, social media components and A/B testing; reaching out to large donors and securing matching grants; devising and implementing “lapsed” and “last year but not this year” campaigns and campaigns to convert one-off and irregular donors into monthly donors.• Managing Truthout’s social media presence: posting Truthout stories to Facebook and Twitter and managing posts by other staff; identifying new best practices to grow audience; retweeting Truthout links from other accounts; leveraging social media for fundraising campaigns.• Managing the creation, publication and distribution of Truthout’s annual report, including writing, commissioning and editing copy; selecting or approving all images; working with external designer on design and page layout; proofing and managing printing.• Managing subscriber and donor database in Salsa, including updating individual donor records after contact and devising new groups/lists to segment and target for fundraising messages. Show less



In These Times

• Writing and Editing
• 1 - 100 Employee

• Communications Director

  • Jan 2011 - Dec 2011

  • Responsible for grants, communications and media at this independent, non-profit news magazine and website. • Researched funding opportunities, managed grant applications calendar, submitted funding requests to foundations and other organizations. • Successfully secured $10,000 in funding via the Local Reporting Initiative of Community News Matters, underwritten by The Chicago Community Trust with help from the McCormick, MacArthur, Knight and Driehaus Foundations; and $1,000 in funding from The Media Consortium to pay for In These Times stories. • Working closely with Development Director, devised concepts, wrote and edited copy, and coded HTML for email fundraising appeals. • Responsible for two weekly e-newsletters sent to a total audience of over 12,000: Selected stories and images for inclusion, wrote newsletter copy, coded HTML, and managed lists. • Managed all social media presence including Facebook, Twitter and Google+; also promoted stories via social news sites (e.g. StumbleUpon, Reddit), listservs (e.g. The Media Consortium, Women, Action & Media, Portside Labor) and interest specific websites (e.g. LabourStart). • Secured online reprints at higher traffic websites including TruthOut, AlterNet and Jezebel. • Secured appearances by In These Times writers on local and national television and radio, including The Thom Hartmann Program, WBEZ’s 848, Citizen Radio, Free Speech TV, Chicago Newsroom and The Rick Smith Show. • Built and managed relationship with In These Times contributors, including introducing editorial to Allison Kilkenny and Sady Doyle, who have since become staff writers (funded by a successful application to an anonymous foundation), and two of the most high-profile, popular writers bringing in high levels of web-traffic as of December 2011. • Wrote, commissioned and edited stories for website: Coverage of Occupy Chicago movement led to media appearances on WBEZ’s 848 radio program and CAN-TV’s Chicago Newsroom. Show less



Human Resources Development Institute (HRDI)

• Bangladesh
• Education Management
• 1 - 100 Employee

• Writer/Editor

  • Mar 2009 - Jan 2011

  • Responsible for communications and development at this community-based behavioral health care agency. • Managed online content for organization’s website; planned new structure and content for website after change in organization’s leadership. • Wrote and edited internal and external communications including the quarterly newsletter, board reports, press releases, letters and memos from senior management, and job advertisements. • Researched and identified federal, state and local grants, as well as foundation and corporate funding opportunities; summarized and made recommendations to leadership. • Collaborated with program staff, financial staff and leadership in order to write narrative proposals, create reasonable and accurate budgets, and assemble letters of support, program information and all other required supporting documentation. • Assumed responsibility for managing all HRDI grant applications. Show less



Chicago Architecture Foundation

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Consultant

  • Sep 2010 - Dec 2010

  • Contracted to write and edit development and communications material for this globally leading architecture and design institution. • Prepared fundraising documents including proposals, project summaries and sponsorship invitations • Contracted to write and edit development and communications material for this globally leading architecture and design institution. • Prepared fundraising documents including proposals, project summaries and sponsorship invitations



Beyond Green

• United States
• Hospitality
• 1 - 100 Employee

• Senior Consultant

  • Mar 2005 - Jun 2008

  • Specialized in communications for this sustainable development consultancy. • Demonstrated the ability to plan, write, edit and oversee production of communications materials across a broad spectrum of media, including websites, publications, press releases and exhibitions. • Wrote content for and managed the Beyond Green and client project websites; created email newsletter; set up forum for client project discussions using web-based tool. • Secured new work for the company through proposals, presentations and meetings with potential clients. • Worked with graphic designers, printers and web programmers to ensure high-quality results, while also carrying out basic graphic design and document layout independently. • Planned and promoted events ranging from training workshops to large public consultations. • Successfully managed projects to meet tight deadlines and to ensure a high level of client and company satisfaction. • Made complex and specialist ideas accessible and engaging for policymakers, community organizations, client companies, and the public. • Rapidly learned new skills, absorbed knowledge and became familiar with new ideas in the complex fields of sustainability and the built environment. Show less



NHS Confederation

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Events Assistant

  • Nov 2004 - Feb 2005

  • Temporary events position with a not-for-profit healthcare provider membership organization. • Organized registration, facilities and other logistics for workshops, conferences and speaking engagements. • Researched, assessed and booked venues, and managed other logistics including transportation, disabled access and catering. • Issued invitations, managed attendance lists, and collated post-event data. • Temporary events position with a not-for-profit healthcare provider membership organization. • Organized registration, facilities and other logistics for workshops, conferences and speaking engagements. • Researched, assessed and booked venues, and managed other logistics including transportation, disabled access and catering. • Issued invitations, managed attendance lists, and collated post-event data.



General Medical Council (GMC)

• Registration Advisor

  • Sep 2002 - Oct 2004

  • Promoted to managerial role supervising the customer contact center for this regulatory body: managed colleagues, trained new employees and resolved escalated calls. • Managed the Medical Register database. • Advised doctors and members of the public in the medical profession from both the UK and overseas on issues related to doctors' license to practice in the UK. • Answered telephone inquiries, email and written correspondence; worked with other departments to resolve complaints and inquiries. • Ensured that Service Level Agreements were maintained. • Compiled an induction document that served as a guide for new staff. Show less



Whatsonwhen.com

• Content Editor

  • Feb 2000 - Mar 2002

  • Commissioned, wrote, and administered content for this online global events guide. • Researched, wrote and edited written content, and sourced visual content. • Maintained themed pages including the Music section (one of the most popular areas of the site), and contributed to special projects such as features and contests. • Commissioned, wrote, and administered content for this online global events guide. • Researched, wrote and edited written content, and sourced visual content. • Maintained themed pages including the Music section (one of the most popular areas of the site), and contributed to special projects such as features and contests.