Joelyn ‘Jo’ Alberta
Customer Service Representative at Gourmet International- Claim this Profile
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Experience
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Gourmet International
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United States
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Food and Beverage Services
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1 - 100 Employee
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Customer Service Representative
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Sep 2022 - Present
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Majorel North America
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United States
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Outsourcing/Offshoring
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200 - 300 Employee
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Call Center Customer Service Representative
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Jun 2022 - Sep 2022
Working for Majorel as they were the company hired to do the outsourcing customer service for Booking.com. Working for Majorel as they were the company hired to do the outsourcing customer service for Booking.com.
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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CS Guest Specialist
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Jun 2013 - May 2022
Answered incoming calls, emails, and chats assisting guests with their travel accommodation needs. Supporting my team in meetings and assisting with their questions throughout the day in our group chat. Answered incoming calls, emails, and chats assisting guests with their travel accommodation needs. Supporting my team in meetings and assisting with their questions throughout the day in our group chat.
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Cafeteria Cook
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Dec 2011 - Dec 2013
I worked a few part-time jobs. Lunch Lady, Corporate Cafeteria Line Cook. Nursing Home Kitchen and Dining Room I worked a few part-time jobs. Lunch Lady, Corporate Cafeteria Line Cook. Nursing Home Kitchen and Dining Room
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Order Entry Specialist
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Jun 1979 - Dec 2011
Entered customers' orders into the system to build orders for our warehouse to fill. Answered the main phone. When needed assisted with billing. Entered customers' orders into the system to build orders for our warehouse to fill. Answered the main phone. When needed assisted with billing.
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