Experience

Cequence Security

• United States
• Computer and Network Security
• 100 - 200 Employee

• Senior Technical Writer

  • May 2021 - Present



Privacera

• United States
• Software Development
• 1 - 100 Employee

• Senior Technical Writer

  • Mar 2020 - May 2021

  I wrote, published, and managed user and installation guides for Privacera products. Privacera enables data governance, compliance to privacy standards including GPDR and CCPA, data discovery and classification, and data de-identification. I wrote, published, and managed user and installation guides for Privacera products. Privacera enables data governance, compliance to privacy standards including GPDR and CCPA, data discovery and classification, and data de-identification.



Insight Global

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Technical Writer

  • Apr 2019 - Mar 2020

  Working with the Cisco Developer Network and the Cisco core development teams, I produced and revised technical content for technical learners focused on the Cisco Digital Network Architecture Center (DevNet DNA) APIs and SDKs. I worked with the OpenAPI/ Swagger 3.0 API specifications, source text using markup languages, Git source management, and JIRA and Rally Agile management tools. Working with the Cisco Developer Network and the Cisco core development teams, I produced and revised technical content for technical learners focused on the Cisco Digital Network Architecture Center (DevNet DNA) APIs and SDKs. I worked with the OpenAPI/ Swagger 3.0 API specifications, source text using markup languages, Git source management, and JIRA and Rally Agile management tools.



Cyxtera Technologies

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Senior Technical Writer

  • Jul 2013 - Feb 2019

  I was the sole creator and writer of all end-user documentation content for 'Catbird Security Products'. This included creation of user guides, administrator manuals, API documentation, release descriptions, and support guidelines for virtual infrastructure security software targeted to AWS, VMware, and OpenStack. Documents were generated using markdown/mkdocs for embedded and web-based presentation, and Adobe and MS Office products for pdf formatted publications. The documentation process was fully integrated with an Agile software development cycle and used Git, Jira (task management), and Confluence (internal wiki). I also actively participated in product planning and produced internal product requirement documents. Highlights — • Transitioned company to context-sensitive and product UI integrated user documentation • Rapidly produced a large (400+ pages) documentation set for a complex product • Authored product specifications and product planning documents • Provided technical writing services to other company divisions including ‘ eDiscovery’ data mining / visualization Show less



Bean Creek Partners

• Information Technology & Services

• Principal/Founder - Health Information Technology Services / Informatics

  • Aug 2001 - Jul 2013

  I founded and managed Bean Creek Partners. BCP provided information technology services to medical clinics, healthcare providers, independent physician associations, and human services organizations. Highlights — • Marque clients: First 5 California, Santa Cruz County Family Resource Agencies, Western Medical Associates • Electronic Health Record (EHR), HIPAA, and risk management consulting: Physicians’ Medical Group of Santa Cruz County • Custom application development: Clients/projects: Cabrillo College Early Childhood Development Center, West Valley Sanitation District, Pediatric Vaccination Management Toolkit Show less



Dignity Health Medical Network - Santa Cruz

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Electronic Health Record Analyst and Program Manager

  • Jul 2010 - Jul 2011

  Advocate, analyst, and project manager for Electronic Health Record projects including: • EHR Analyst for Independent Physicians Association and support staff management and training • “Meaningful Use” Program Management, • CalHIPSO Participation Management Advocate, analyst, and project manager for Electronic Health Record projects including: • EHR Analyst for Independent Physicians Association and support staff management and training • “Meaningful Use” Program Management, • CalHIPSO Participation Management



DigitalSquare, Inc

• Scotts Valley, California

• Senior Vice President, Engineering (Software Development)

  • Jul 1998 - Aug 2001

  DigitalSquare was an early 'e-commerce' system that included its own browser, methods and back-end servers. We created unique and successful methods of 'softgoods' distribution, and transaction methods for 'hardgoods'. My involvement was at all phases of technical management including: Activities: • Software Architecture, Design, and Development methodologies. • Corporate and strategic planning; • Budgetary management; • Intellectual Property development - developing and submitting a number of patent application focused on content management / content distribution and customer behavior tracking and profiling Show less



Santa Cruz Montessori School

• Aptos, California

• Board Member (President, Vice President)

  • Sep 1996 - Jun 1999

  Non-profit Montessori school board officer serving as President and Vice President for consecutive years. Non-profit Montessori school board officer serving as President and Vice President for consecutive years.



Inca Technology, Inc

• San Jose, California

• Vice President Software Engineering

  • Oct 1996 - Jun 1998

  Staffed and led a small software development group. • Department leadership • Software development of content delivery networks Patents: "Automatically configuring network-name-services" (#6167446) "Remote file services network-infrastructure cache" (#6085234) Staffed and led a small software development group. • Department leadership • Software development of content delivery networks Patents: "Automatically configuring network-name-services" (#6167446) "Remote file services network-infrastructure cache" (#6085234)



Meridian Data, Inc

• Scotts Valley, California

• Project Manager / Product Manager, File Systems and Networks

  • Sep 1989 - Oct 1996

  Software development manager. • Product management for CDNet (CD-ROM block server) PC-Week Product of the Year with annual revenues of over 20 million dollars. • Project management for CD-ROM Professional Mastering and CD-ROM Desktop Mastering products. Software development manager. • Product management for CDNet (CD-ROM block server) PC-Week Product of the Year with annual revenues of over 20 million dollars. • Project management for CD-ROM Professional Mastering and CD-ROM Desktop Mastering products.



Touch Communications

• Public Relations and Communications Services
• 1 - 100 Employee

• Software Developer, Manager of OEM Services - ISO/OSI Communications Protocols

  • Mar 1985 - Aug 1989

  Founding member of software development firm. Starting with eight developers, Touch grew to a successful company with over 100 employees. We developed an ISO / OSI protocols communication framework. Activities: • Core software development, with emphasis on Session protocols; • Technical management: Software port to Freedom Space Station OS (IBM AIX); • Technical management: OEM Support Program Founding member of software development firm. Starting with eight developers, Touch grew to a successful company with over 100 employees. We developed an ISO / OSI protocols communication framework. Activities: • Core software development, with emphasis on Session protocols; • Technical management: Software port to Freedom Space Station OS (IBM AIX); • Technical management: OEM Support Program



Advanced Computer Communications

• Software Engineer

  • Mar 1984 - Mar 1985

  Software developer of TCP/IP and Xerox Network Services (XNS) protocols. Developed software for VAX/VMS, Unibus/Multibus co-processors, and MS-DOS. Software developer of TCP/IP and Xerox Network Services (XNS) protocols. Developed software for VAX/VMS, Unibus/Multibus co-processors, and MS-DOS.



Scientific Calculations - MicroElectronics Group

• Santa Cruz, California

• System Administrator

  • Aug 1981 - Mar 1984

  VAX/VMS System Administration VAX/VMS System Administration



Mohawk Data Sciences

• Business Systems Programmer

  • Jun 1979 - Aug 1981

  Developed office suite software on z80 platform, using assembly and MOBOL languages Developed internal programming tools and C compiler on CP/M. Developed office suite software on z80 platform, using assembly and MOBOL languages Developed internal programming tools and C compiler on CP/M.