Joel Lovelace
Accountant at Divi Resorts- Claim this Profile
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Topline Score
Bio
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Credentials
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QuickBooks Desktop Certified User
IntuitJul, 2021- Sep, 2024 -
QuickBooks Certification
IntuitMay, 2021- Sep, 2024
Experience
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Divi Resorts
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United States
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Travel Arrangements
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100 - 200 Employee
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Accountant
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Jun 2022 - Present
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Best Buy
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Retail
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700 & Above Employee
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Asset Protection Specialist
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Jan 2016 - Mar 2020
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H&R Block
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Information Technology & Services
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1 - 100 Employee
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Tax Specialist
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Oct 2015 - Feb 2016
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Market America
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United States
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Software Development
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700 & Above Employee
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Compliance Specialist, Corporate Accounting Department
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Apr 2011 - Oct 2013
Ensured tax compliance for multiple business properties and for C-suite corporate credit cards with multi-million monthly expenses for this $600 million product brokerage company. Successfully revamped processes associated with establishing proper verification of business deductions for properties and corporate cards. •Daily maintenance of property logs for business properties located in Miami, New York City and two company yachts for the purpose of maintaining each property as a business entity that qualifies for local, state and federal tax exemption. •Corporate administrator for 15 corporate cards, including cards used by company CEO, founder, Chief Operating Officer, other senior executives and property managers. •Administrator of 7 personal credit cards for senior executives •Processed all internal coding for all transactions made with corporate and personal cards to establish various business intent and deductions for tax returns. •Completed monthly reporting for individual cards for review by owners and senior management including spending trends and analysis. •Manage receipt process for credit cards to ensure all receipts were received and properly documented to show business intent of charges •Train new hires on proper use of corporate credit cards and documenting business intent
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Bank of America
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United States
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Banking
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700 & Above Employee
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Workflow Coordinator
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2008 - 2009
Managed daily schedule for 120-person line of credit call center to ensure proper phone coverage. Monitored peak call times, new product roll outs and other call center data to strategically plan coverage, including impact from acquisition of Countrywide.
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Fraud Investigator, Home Equity Line of Credit Call Center
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2007 - 2008
Investigate and reclaim bank funds lost from fraudulent line of credit activity; resulted in the identification and recouping $1.25 million for the bank.Identified gaps in the call center process to verify identify of customers. Worked with call center software programmers to design anti-fraud software for call center systems, including legacy systems from multiple bank acquisitions.
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Accounting Compliance Specialist, Home Equity Line of Credit Call Center
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2005 - 2007
Reconciling call center accounting discrepancies for the home line of credit accounts. Trace discrepancies through various disparate legacy systems from multiple acquisitions and serve as liaison with accounting compliance team to resolve discrepancies.Member of Pilot group with sales team to assist customers responding to mailing offers for multiple bank products. Trained for processing rate modifications and line of credit referrals.
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Senior Advisor, Payment Exceptions
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2001 - 2004
Coordinated all payment exception workflow within loan, line of credit other bank products. Worked with commercial credit services support to fix system problems and errors. Helped associates with a variety of changes within the team including new systems and moving from multiple to single proof site as online keying progresses. Handled weekly and monthly reporting and updating Scorecard.
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Subject Matter Expert, Payment Exceptions
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2000 - 2001
Coordinated all workflow within the department including updates to procedures and initiating new systems as they became available. Worked as contact within Data Maintenance with other departments, resolved workflow issues and sought different means to improve job functions. Handled weekly and monthly reports such as key indicator, line of business and trend analysis. Kept all stats for Scorecard purposes.
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Senior Advisor, Total Process Training
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1999 - 2000
Trainer for Data Maintenance department. Worked with other trainers to update department training procedures. Worked with all new associates to acclimate them within the bank and learn functions identifying payments, applying payments to legacy systems and avoiding payment exceptions.
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Research Analyst
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1997 - 1999
Analyst within Paid Out department researching lost deeds and titles. Single handedly scoured BankSouth car loan and mortgage portfolio to identify active liens and released liens.Contact for various lawyers and title companies, working with customers to get titles and deeds released in a timely manner.
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Education
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Wake Technical Community College
Associate's degree, Accounting and Finance