Experience

IDN GULF DMCC

• United Arab Emirates
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Managing Partner

  • Apr 2019 - Present

  Joelle is a director of operations with 16+ years of experience in the MENAregion applying and fine-tuning best management practices.Joelle serves as the head of the organization in the Gulf region through thelast 10 years and that by coordinating the annual operations plans and budget,leading on the processes that measures and evaluates development andprogress against goals and objectives.Joelle manages the Gulf operation financial statements different revenue andcost elements.Joelle holds a BS in finance and a Master degree in Business Administration Show less

• Chief Operation Officer

  • Mar 2005 - Apr 2019

  Reporting to the CEO, I lead all internal operations for 8 years now, and have the following responsibilities among others:• Create the strategic five-year plan and implement new processes and approaches to achieve it• Serve as the internal leader of the organization by coordinating the annual operations plan and budget, leading the performance management process that measures and evaluates progress against goals for the organization and providing for all staff a strong day-to-day leadership presence; I was the bridge between national and regional operations and the support of an open-door policy among all staff• Instill a human capital development and coaching culture within the company; upgrade human resources functions including: training, development, compensation and benefits, employee relations, performance evaluation and recruiting.• Develop an accounting system that provides the organization with quick access to financial information and enables strategic budgeting.• Analyze the current technology infrastructure and scope out the next level of information technology and financial systems that support the growth of specific programs and the organization overall.Business Development Job related Duties:• Build market position by locating, developing, defining, negotiating, and closing business relationships.• Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.• Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities;• Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Show less



Layout LTD

• United Kingdom

• Operations Manager

  • Feb 2004 - Mar 2007

  Understanding strategic objectives, the goals of the organization and develop a clear vision of exactly how operations will help achieve them. This also involves translating these goals into implications for the operation's performance, objectives, quality, speed, dependability, flexibility and cost. Developing an operations strategy, having a set of guidelines that are aligned with the organization’s long term goals. Planning, controlling and deciding what the operations resources should be doing and making sure that it is getting done. Improving the performance of the operation by continuous monitoring. Show less