Joelle Sadek
Commercial and Operations Manager at Truman Building Solutions- Claim this Profile
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Bio
Credentials
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Youth Mental Health First Aid
Mental Health First Aid® AustraliaDec, 2022- Sep, 2024 -
Agile Project Leadership
LinkedInNov, 2022- Sep, 2024 -
Accredited Mental Health First Aider
Mental Health First Aid® AustraliaAug, 2022- Sep, 2024 -
Mental Health Response
Mental Health ResponseJul, 2022- Sep, 2024
Experience
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Truman Building Solutions
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Australia
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Construction
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1 - 100 Employee
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Commercial and Operations Manager
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2016 - Present
Truman Building Solutions is a family owned and run construction company based in Sydney, specialising in high-end residential renovations and new builds. www.trumanbuilding.com.au Key Responsibilities • Develop strategic business planning, budgeting and marketing to deliver substantial business growth • Review and manage end to end client experience • Deliver strategies to improve workflow and processes, whilst enhancing quality and safety standards • Maintain daily and operational activity of all staff to a high standard • Manage accounts, payroll and subcontractor invoicing Key Achievements • Led new business development which increased annual turnover by 33% and assets by 50%. Total projects $14M. • 3 x Winners of HIA (Housing Institute of Australia) Industry Awards • Developed and implemented new business procedures and processes including WHS, accounting system (Xero) and project management (WFM) to increase efficiency • Created, developed and launched new website • Introduced new marketing channels and strategy including newsletter, social media accounts and media publications to increase brand awareness and sales • Initiated and negotiated major sponsorship of local football team
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Citi
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Mexico
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IT Services and IT Consulting
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100 - 200 Employee
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Senior Marketing Manager, Cards Loyalty
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2010 - 2015
Key Responsibilities • Lead role in Citibank’s card loyalty program to develop new initiatives and enhance customer experience • Managed $3M marketing budget and marketing team of 3 • Strategic management and forecasting of $80M in rewards redemption expense for the year. Involved in identifying programs to manage cost and increase customer engagement • Liaising with finance team to ensure budget delivery Key Achievements • Launched Citibank’s new dining program. Won Citibank Global Innovation Award • Negotiated strategic partnership with Good Food Guide (SMH, The Age, The Courier-Mail) including full management of creative, comms, service providers • Launched and managed Citibank’s new travel redemption program. Full-service travel agency including major Airlines, Hotels, Car Hire and Experiences • Launched new creative direction for all rewards catalogues, which led to an increase in reward redemption of 30% for the year • Signed new 2 year contract between Citibank and Fairfax for the sponsorship of Sydney International Food Festival and launched exclusive VIP areas for Citibank customers
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Education
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2000 - 2003
Australian Catholic University
B Business, Marketing, Marketing Major -
TAFE NSW
Certificate, Advertising and Marketing -
Brigidine College Randwick
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