Joelle Merhi
Operations Manager at AltaDerma Clinic- Claim this Profile
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Bio
Experience
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AltaDerma Clinic
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United Arab Emirates
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Medical Practices
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1 - 100 Employee
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Operations Manager
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Nov 2021 - Present
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Aesthetica clinic
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1 - 100 Employee
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Clinic Manager
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Sep 2017 - Aug 2020
Manager for aesthetics and plastic surgery department Manager for aesthetics and plastic surgery department
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Silkor Laser & Aesthetic Center
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Lebanon
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Medical Practices
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100 - 200 Employee
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Branch Manager
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Mar 2013 - Mar 2017
- Managing a big center with daily tasks for more than 10 employees with resident and visiting dermatologists- Medical consultant: clients consultations and customer service by maintaining personal contact with customers- Daily and monthly reports: checking reports, tracking the sales on managemyspa software- Monthly meeting, offers,daily plan abd plan of action for the quarterly targets- Employees issues: leaves, assigning schedule, monthly meeting and evaluations- Assigning sales targets for all employees and doing the appraisal based on several criteria- Sales and targets on retail products: avene, sesderma and skinceuticals...- Dealing with suppliers
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Assistant
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Sep 2009 - Dec 2012
- interface and communicate with the customers- working in the medico- esthetic filed on beauty and medical equipments: VIP machines, cellulite treatment, facials( exuviance, yonka) - interface and communicate with the customers- working in the medico- esthetic filed on beauty and medical equipments: VIP machines, cellulite treatment, facials( exuviance, yonka)
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Education
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University of Quebec -Canada/ Lebanon
Master's Degree, Masters in Business Administration- specializing in organizational Management -
Holy Family university - Lebanon
Bachelor's Degree, Physical Therapy/Therapist