Joelene Govinden

Software Renewals Officer at Micros South Africa (Pty) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Experience

    • South Africa
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Software Renewals Officer
      • Jun 2022 - Present

    • Software Procurement Officer
      • Oct 2016 - Jun 2023

      • Online & Offline Software Order placement (Opera & Micros)• Name Changes• Cloud Orders i.e Fidelio Websuite • Cancellations• License Renewals• Upgrades; Downgrades• Liaising with the Project Manager regarding Mac Account Orders and discounts• Solve any software queries regarding Oracle; PM’s and AM’s• Approval requests sent to Dealer Manager/Director for restricted parts/outdated quotes• Recording and updating software list• Submit order list to Sales Director weekly• Monitoring and querying Live Notifications for installs placed with no orders Show less

    • Accounts Payable Administrator
      • Jun 2014 - Sep 2016

      Creating of Purchase Orders, breakdown of flight Purchase orderinformation.Agree Supplier invoices for goods received or services supplied to the purchase orders (Sorting out of all differences by liaising with suppliers).Capturing of checked all documents received to Invoice / shippingdocuments / Purchase Order / Receipt / delivery Note and GRV.All Inventory , Purchase Order and Accounts Payable end of day and batch posting procedures.Reconciliation of Creditor accounts with all invoices due, at month end.Processing of payment requisitions for supplier payments.Capturing of AP payment batches.Compiling stock sheets per branch for monthly stock take.Compiling and controlling technician, demo and standby stocksheets.Capturing of Month end physical stock take figures, and reconciling variances with the relevant branches.Report stock variances not sorted out with the Financial Director.Filing of all Creditors documentation and Stock sheets.Processing of Credit notes and adjustments on either Inventory control, Accounts payable or Purchase order return.Opening, maintaining and updating of vendor accounts. Liaising with Creditors whenever necessary.Preparing documentation for warrantee repairs for stores & branches.Updating Supplier List details for BEE information when requested and request certificates Show less

    • Front Office Manager
      • Oct 2009 - Jan 2013

      Processing emails, telephone calls, faxes and resolving queries Liaising with guests, suppliers and intercompany departments Purchase and control of office supplies and stock for the front office department Capturing and processing of guest data accurately Regularly reviewing stock and resolving discrepancies Developing and implementing policies and procedures that furthers the goals of the department Training and development of staff  Responsible for all front office procedures Ensure all audit requirements are being met Ensure best operating practices are in practice as per company policies and procedures Rostering of staff as per the needs of the department Ensure guest satisfaction by reviewing staff performances and guests’ feedback. Ensure the correct information reaches management, shareholders and directors by reviewing all guest information loaded by staff. Show less

    • Assistant Front Office Manager
      • Sep 2001 - Sep 2009

      Manager the efficiency of the front desk. Ensure guest satisfaction Sort and maintain query accounts. Balance the billing of in house groups and guests Ordering of front office stock. Cash up reception staff according to audit requirements. Training staff on the respective software programmes Monthly reviews with staff to evaluate personal growth and ensure staff satisfaction Manager the efficiency of the front desk. Ensure guest satisfaction Sort and maintain query accounts. Balance the billing of in house groups and guests Ordering of front office stock. Cash up reception staff according to audit requirements. Training staff on the respective software programmes Monthly reviews with staff to evaluate personal growth and ensure staff satisfaction

Education

  • Palmview Seconday
    12
    1990 - 1996

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