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5.0

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Josh Smith

I worked directly under Joel for nearly 4 years. having come into L&C to start the UX practice, Joel was my biggest advocate and a champion for UX within the agency. Together we formed Loud&Clear's XD team, a collection of wonderful and talented humans. The highest compliment I can give Joel, is that his passion and love for his team was why we had such low attrition and equally why our culture was so strong and unique. Joel deeply cares about his teams, recognising their individual stregnths and value. A value I love in Joel is that he is humble enough to seek guidance from his entire team. A trait that empowered those around him. I wouldn't be where I am today without Joel mentorship and leadership and thank him for his passion and commitment to my craft of UX.

Kelly Palaia

I was very lucky to have had the opportunity to work with Joel for over a year. He is an exceptional thought-leader in strategy, experience, design and content. Joel is able to take a client’s vision and create a meaningful, engaging experience wrapped in elegant design. He has developed a world class team of experience design professionals that work passionately to transform digital products and their experiences. Under his leadership, the team delivered five bespoke customer experiences, two new digital products, a living style guide and an entire website and marketing comms redesign that met all WCAG 2.0 guidelines in less than 6 months for a key client. Even more impressive than the delivery, was the fact that all of the work was designed in an agile environment and backed by customer research which informed MVPs and product roadmaps. Joel worked collaboratively across the business and executive team to ensure success and achieve the maximum customer and business value. His work was the catalyst to major transformation in a $300 million program and enabled the digital teams to significantly exceed shareholder expectations. Joel is an absolute champion and I would highly recommend seizing any opportunity to work with him and his talented team.

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Experience

    • Australia
    • Media Production
    • 1 - 100 Employee
    • Co-Founder
      • Feb 2022 - Present
    • Hong Kong
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Co-Founder
      • Dec 2022 - Present
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Co-Founder
      • Jan 2019 - Present
    • United Kingdom
    • Truck Transportation
    • Strategic Advisor
      • Feb 2022 - Present
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Director, Digital Lead, Australia
      • Sep 2018 - Jan 2022

      Led the Digital Business in Australia. Consolidated our Sitecore Practice and built our Adobe Capability including internal advocacy, uplift and key client wins. Led the Experience Design team of 45 practitioners in Australia and operated as a leader in the global HCD and Avanade Studio teams. Led the Digital Business in Australia. Consolidated our Sitecore Practice and built our Adobe Capability including internal advocacy, uplift and key client wins. Led the Experience Design team of 45 practitioners in Australia and operated as a leader in the global HCD and Avanade Studio teams.

    • Software Development
    • 1 - 100 Employee
    • Co-Founder - Sold 2018
      • Jan 2010 - Jun 2019

      Co-founder of Time and Attendance software startup. Exited 2019 Co-founder of Time and Attendance software startup. Exited 2019

    • Czechia
    • Sound Recording
    • Co-Founder - Sold 2018
      • Jan 2009 - Aug 2018

      Co-founder of Australia's largest independent Digital Agency (180+ people). Led the Experience and Creative teams asx 100 businesses across Australia and APAC. Acquired by Avanade in 2018 as Avanade Digital Studio. Co-founder of Australia's largest independent Digital Agency (180+ people). Led the Experience and Creative teams asx 100 businesses across Australia and APAC. Acquired by Avanade in 2018 as Avanade Digital Studio.

    • Australia
    • Media Production
    • Technical Cofounder (via Loud&Clear) - Sold 2016
      • Jan 2012 - Oct 2017
    • Co-founder and Investor - Sold 2017
      • Jan 2011 - Oct 2017

Education

  • Monash University
    Communication, Public Relations
    1999 - 2011
  • De La Salle College, Malvern

Community

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