Experience

Holocaust Memorial Resource & Education Center of Florida

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Public Programs Coordinator

  • Sep 2023 - Present



NXTsoft (now Kinective)

• United States
• Software Development
• 1 - 100 Employee

• Business Analyst - OmniConnectBusiness Analyst - OmniConnect

  • Aug 2022 - May 2023

  NXTsoft is a secure data solutions software platform. Our products and services help businesses secure, connect and optimize their data to maximize revenue opportunities, enhance profitability, and mitigate cybersecurity risk. Many enterprise and government entities struggle to manage data loads, networks and data security. NXTsoft provides solutions to address those needs in the key areas of Data Security, Data Connectivity, Data Optimization. Key Job Responsibilities: • Responsible… Show more NXTsoft is a secure data solutions software platform. Our products and services help businesses secure, connect and optimize their data to maximize revenue opportunities, enhance profitability, and mitigate cybersecurity risk. Many enterprise and government entities struggle to manage data loads, networks and data security. NXTsoft provides solutions to address those needs in the key areas of Data Security, Data Connectivity, Data Optimization. Key Job Responsibilities: • Responsible for eliciting business requirements from users, data, and test design • Conduct requirements reviews and work with client to identify critical information • Facilitate and drive UAT mapping sessions with data from source system and input from clients • Perform troubleshooting and root cause analysis to resolve data integrity issues • Write scripts to convert data from source to destination system(s) using scripts such as XPath, VBScript, JSON Show less NXTsoft is a secure data solutions software platform. Our products and services help businesses secure, connect and optimize their data to maximize revenue opportunities, enhance profitability, and mitigate cybersecurity risk. Many enterprise and government entities struggle to manage data loads, networks and data security. NXTsoft provides solutions to address those needs in the key areas of Data Security, Data Connectivity, Data Optimization. Key Job Responsibilities: • Responsible… Show more NXTsoft is a secure data solutions software platform. Our products and services help businesses secure, connect and optimize their data to maximize revenue opportunities, enhance profitability, and mitigate cybersecurity risk. Many enterprise and government entities struggle to manage data loads, networks and data security. NXTsoft provides solutions to address those needs in the key areas of Data Security, Data Connectivity, Data Optimization. Key Job Responsibilities: • Responsible for eliciting business requirements from users, data, and test design • Conduct requirements reviews and work with client to identify critical information • Facilitate and drive UAT mapping sessions with data from source system and input from clients • Perform troubleshooting and root cause analysis to resolve data integrity issues • Write scripts to convert data from source to destination system(s) using scripts such as XPath, VBScript, JSON Show less



University of Central Florida

• United States
• Higher Education
• 700 & Above Employee

• Library Technical Assistant 2

  • Jul 2021 - Aug 2022

  • Supervising part-time student assistants and overall daily operations of the LibTech desk. • Maintaining composure and patience in face of difficult patron situations, applying de-escalation techniques and positive customer support. • Interviewed applicants, recommended individuals for hiring, trained, and evaluated student assistant performance. • Troubleshooting various software programs and wireless network issues. • Reimaging lending laptops using Unified Task Sequence, while… Show more • Supervising part-time student assistants and overall daily operations of the LibTech desk. • Maintaining composure and patience in face of difficult patron situations, applying de-escalation techniques and positive customer support. • Interviewed applicants, recommended individuals for hiring, trained, and evaluated student assistant performance. • Troubleshooting various software programs and wireless network issues. • Reimaging lending laptops using Unified Task Sequence, while also configuring BIOS settings and troubleshooting issues. • Coordinated maintenance on the physical condition of equipment, routinely assessing each for needed repairs, updates, or replacements. • Helped create training and guides for incoming and new equipment. • Created new technology kits for students and staff to check out from the LibTech desk. Show less • Supervising part-time student assistants and overall daily operations of the LibTech desk. • Maintaining composure and patience in face of difficult patron situations, applying de-escalation techniques and positive customer support. • Interviewed applicants, recommended individuals for hiring, trained, and evaluated student assistant performance. • Troubleshooting various software programs and wireless network issues. • Reimaging lending laptops using Unified Task Sequence, while… Show more • Supervising part-time student assistants and overall daily operations of the LibTech desk. • Maintaining composure and patience in face of difficult patron situations, applying de-escalation techniques and positive customer support. • Interviewed applicants, recommended individuals for hiring, trained, and evaluated student assistant performance. • Troubleshooting various software programs and wireless network issues. • Reimaging lending laptops using Unified Task Sequence, while also configuring BIOS settings and troubleshooting issues. • Coordinated maintenance on the physical condition of equipment, routinely assessing each for needed repairs, updates, or replacements. • Helped create training and guides for incoming and new equipment. • Created new technology kits for students and staff to check out from the LibTech desk. Show less



John C. Hitt Library

• Orlando, Florida, United States

• Circulation Desk Student Assistant

  • Aug 2019 - Jul 2021

  • Helped patrons check out books and navigate our collection of items. • Guided patrons through the process of requesting a book and placing it on hold. • Directed phone calls to different departments as needed. • Handled basic IT questions over the phone. • Guided patrons on how to access our databases in person and over the phone. • Gave directions to important departments in the library and to other places on campus. • Trained and mentored new student assistants. • Helped patrons check out books and navigate our collection of items. • Guided patrons through the process of requesting a book and placing it on hold. • Directed phone calls to different departments as needed. • Handled basic IT questions over the phone. • Guided patrons on how to access our databases in person and over the phone. • Gave directions to important departments in the library and to other places on campus. • Trained and mentored new student assistants.



Seminole County Emergency Management

• Sanford, Florida, United States

• Logistics Section Intern

  • Jan 2021 - Jun 2021

  • Setting up, breaking down, and supervising mobile weekly testing sites the county ran. • Processed resource request for Seminole County citizens that were quarantining. • Worked within the Intel section to book high priority vaccination appointments. • Coordinated food and PPE deliveries to isolating citizens. • Assisted the Planning section in updating the terrorism annex of the CEMP to adhere to federal and state standards. • Setting up, breaking down, and supervising mobile weekly testing sites the county ran. • Processed resource request for Seminole County citizens that were quarantining. • Worked within the Intel section to book high priority vaccination appointments. • Coordinated food and PPE deliveries to isolating citizens. • Assisted the Planning section in updating the terrorism annex of the CEMP to adhere to federal and state standards.



Pasco County Emergency Management

• New Port Richey, Florida, United States

• Planning Section Intern

  • Jan 2019 - Aug 2019

  • Created multiple plans and analyzed the county's Comprehensive Emergency Management Plan to comply with the standards for federal accreditation. • Co-lead FEMA certification classes for police, EMT, fire safety, EM, and other county professionals. • Facilitated organizing and digitizing records from previous EOC activations to create historical filing systems. • Participated in emergency preparedness expos and tabled as needed. • Wrote and submitted two grants to the state for… Show more • Created multiple plans and analyzed the county's Comprehensive Emergency Management Plan to comply with the standards for federal accreditation. • Co-lead FEMA certification classes for police, EMT, fire safety, EM, and other county professionals. • Facilitated organizing and digitizing records from previous EOC activations to create historical filing systems. • Participated in emergency preparedness expos and tabled as needed. • Wrote and submitted two grants to the state for equipment and training for EM employees and both were accepted. The grants were worth 600K to the team, and the equipment is now shared across different counties to respond to emergencies. • Obtained over 12 different FEMA certifications during my internship. Show less • Created multiple plans and analyzed the county's Comprehensive Emergency Management Plan to comply with the standards for federal accreditation. • Co-lead FEMA certification classes for police, EMT, fire safety, EM, and other county professionals. • Facilitated organizing and digitizing records from previous EOC activations to create historical filing systems. • Participated in emergency preparedness expos and tabled as needed. • Wrote and submitted two grants to the state for… Show more • Created multiple plans and analyzed the county's Comprehensive Emergency Management Plan to comply with the standards for federal accreditation. • Co-lead FEMA certification classes for police, EMT, fire safety, EM, and other county professionals. • Facilitated organizing and digitizing records from previous EOC activations to create historical filing systems. • Participated in emergency preparedness expos and tabled as needed. • Wrote and submitted two grants to the state for equipment and training for EM employees and both were accepted. The grants were worth 600K to the team, and the equipment is now shared across different counties to respond to emergencies. • Obtained over 12 different FEMA certifications during my internship. Show less



Land O’ Lakes Library

• Land O' Lakes, Florida, United States

• Library Technician

  • Mar 2017 - Aug 2019

  • Helped patrons check out, find, and place specific books on hold. • Handled fine disputes and fine payments. • Shelving and organizing the library collections. • Directed phone calls to different branches and helped patrons with questions about our online services. • Coached the in-house robotics team and planned multi-day trips for competitions. • Helped on various projects like the summer reading club or the creation of a community garden. • Worked in the community machine… Show more • Helped patrons check out, find, and place specific books on hold. • Handled fine disputes and fine payments. • Shelving and organizing the library collections. • Directed phone calls to different branches and helped patrons with questions about our online services. • Coached the in-house robotics team and planned multi-day trips for competitions. • Helped on various projects like the summer reading club or the creation of a community garden. • Worked in the community machine shop helping teach woodworking classes and shop safety. • Ran a majority of the teen events as well as led many different outreach events for the library. • Spoke publicly dozens of times about the projects the library system was undertaking at professional conferences. • Managed, trained, and mentored interns as well as facilitated the intern project for busier branches. Show less • Helped patrons check out, find, and place specific books on hold. • Handled fine disputes and fine payments. • Shelving and organizing the library collections. • Directed phone calls to different branches and helped patrons with questions about our online services. • Coached the in-house robotics team and planned multi-day trips for competitions. • Helped on various projects like the summer reading club or the creation of a community garden. • Worked in the community machine… Show more • Helped patrons check out, find, and place specific books on hold. • Handled fine disputes and fine payments. • Shelving and organizing the library collections. • Directed phone calls to different branches and helped patrons with questions about our online services. • Coached the in-house robotics team and planned multi-day trips for competitions. • Helped on various projects like the summer reading club or the creation of a community garden. • Worked in the community machine shop helping teach woodworking classes and shop safety. • Ran a majority of the teen events as well as led many different outreach events for the library. • Spoke publicly dozens of times about the projects the library system was undertaking at professional conferences. • Managed, trained, and mentored interns as well as facilitated the intern project for busier branches. Show less



US FIRST

• Land O' Lakes, Florida, United States

• FIRST AmeriCorps Regional VISTA Leader

  • Sep 2013 - Mar 2017

  • Remotely managed a team of eleven VISTA members across the southeast while stationed in Florida. • Facilitated weekly group conference calls, bi-weekly individual check-ins, and timesheet approval for my team. • Helped manage a team of fifty VISTA members at a large-scale yearly event. • Created and facilitated onboarding training for new members and led in-person training. • Assisted with the screening, interviewing, and onboarding of new VISTA members. • Streamlined… Show more • Remotely managed a team of eleven VISTA members across the southeast while stationed in Florida. • Facilitated weekly group conference calls, bi-weekly individual check-ins, and timesheet approval for my team. • Helped manage a team of fifty VISTA members at a large-scale yearly event. • Created and facilitated onboarding training for new members and led in-person training. • Assisted with the screening, interviewing, and onboarding of new VISTA members. • Streamlined training, recorded best practices, and built capacity for the program before my service was over. Show less • Remotely managed a team of eleven VISTA members across the southeast while stationed in Florida. • Facilitated weekly group conference calls, bi-weekly individual check-ins, and timesheet approval for my team. • Helped manage a team of fifty VISTA members at a large-scale yearly event. • Created and facilitated onboarding training for new members and led in-person training. • Assisted with the screening, interviewing, and onboarding of new VISTA members. • Streamlined… Show more • Remotely managed a team of eleven VISTA members across the southeast while stationed in Florida. • Facilitated weekly group conference calls, bi-weekly individual check-ins, and timesheet approval for my team. • Helped manage a team of fifty VISTA members at a large-scale yearly event. • Created and facilitated onboarding training for new members and led in-person training. • Assisted with the screening, interviewing, and onboarding of new VISTA members. • Streamlined training, recorded best practices, and built capacity for the program before my service was over. Show less