Experience

Find Human Resources Inc

• Philippines
• Staffing and Recruiting
• 100 - 200 Employee

• Talent Acquisition Specialist

  • Jan 2023 - Present



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Talent Acquisition

  • Jun 2022 - Feb 2023

  •Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. •Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews. •Sets up interviews between candidates and hiring managers. •Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building. •Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. Show less



Amazon Logistics

• United States
• 700 & Above Employee

• Customer Service Associate II

  • Oct 2019 - May 2022

  Concession Abuse Prevention Team • Dealt with customers who abuse Amazon's return policy. Investigated customer's purchase history and concessions history. Assisted with customer concern about missing, damaged and/or defective packages. Concession Abuse Prevention Team • Dealt with customers who abuse Amazon's return policy. Investigated customer's purchase history and concessions history. Assisted with customer concern about missing, damaged and/or defective packages.



Straive

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jul 2016 - Apr 2019

  • Dealt with customers who needed help filing their taxes and assisting customers on system issue by troubleshooting • Dealt with customers who needed help filing their taxes and assisting customers on system issue by troubleshooting



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative/ Technical Support Representative

  • Oct 2013 - Jun 2015

  • Dealt with customers who needed help with their internet, television and voice over Internet protocol by doing troubleshooting. • Dealt with customers who needed help with their internet, television and voice over Internet protocol by doing troubleshooting.