Experience

Hennessy Porsche North Atlanta
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Parts Specialist

  • May 2022 - Present


RBM of Alpharetta

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Express Service Technician

  • Jun 2019 - Jan 2022

  Certified and trained Mercedes-Benz Technician with more than 66 confirmed completed certifications ranging from Electrical to Mechanical Systems. Migrated to Parts Department to learn inventory control procedures to gain more experience in other departments. And to become a more Customer focused individual while striving to improve my position within the company▪ Inspect and troubleshoot electrical issues▪ Ensure clear communication with coworkers to effectively resolve issues▪ Mentor and train new hires▪ Effectively diagnose and resolve issues by interpreting, understanding instruction, and schematics▪ Utilized critical-thinking skills to inspect, troubleshoot, diagnose instrumentation, and equipment Show less

• Parts Specialist

  • Aug 2020 - Mar 2021

  ▪ Partnered with Senior Technicians to locate and bill out parts using the CDK system▪ Performed warranty and core checks on parts▪ Organized and managed the special-order parts department so to improve efficiency which resulted in strong customer satisfaction▪ Conducted process improvements to streamline various workflows resulting in tracked/documented materials



Goodson Drug Co

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Pharmacy Clerk

  • Sep 2016 - Apr 2019

  ▪ Managed and directed incoming calls from customers and doctor offices ▪ Volunteered to deliver medications to nursing homes to ensure care continuity for patients ▪ Created new innovative processes for stock room efficiency resulting in more available medications to meet our patient’s needs ▪ Managed software updates supporting IT needs for pharmacy ▪ Developed high-touch process that yielded improved patient follow-up ▪ Managed and directed incoming calls from customers and doctor offices ▪ Volunteered to deliver medications to nursing homes to ensure care continuity for patients ▪ Created new innovative processes for stock room efficiency resulting in more available medications to meet our patient’s needs ▪ Managed software updates supporting IT needs for pharmacy ▪ Developed high-touch process that yielded improved patient follow-up