Joel Virolainen

Support Team Leader at Euronic Oy
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Contact Information
us****@****om
(386) 825-5501
Location
Turku, Southwest Finland, Finland, FI
Languages
  • English Professional working proficiency
  • Finnish Native or bilingual proficiency
  • Swedish Elementary proficiency
Skills

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Bio

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Credentials

  • CCNA Routing and Switching: Scaling Networks
    Cisco
    Dec, 2018
    - Sep, 2024
  • CCNA Routing and Switching: Routing and Switching Essentials
    Cisco
    Apr, 2018
    - Sep, 2024
  • CCNA Routing and Switching: Introduction to Networks
    Cisco
    Apr, 2017
    - Sep, 2024

Experience

  • Euronic Oy
    • Finland
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Support Team Leader
      • Feb 2021 - Present

    • Tech Support
      • Nov 2019 - Jan 2021

  • ManpowerGroup Solutions
    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Customer Service
      • May 2019 - Nov 2019

      Troubleshooting for Telia customers Troubleshooting for Telia customers

  • Kansalaisen IT-Tuki / Citizen's Helpdesk
    • Finland
    • Information Technology & Services
    • Project Manager
      • Jan 2019 - May 2019

      I acted as a project manager in Citizen's Helpdesk while studying at the same time at TUAS. My responsibilities included watching over the trainees we had from Turku Vocational Institute, organizing and planning educational IT events, further improving the Citizen's Helpdesk, customer support, computer/portable device maintenance and administrative duties. I acted as a project manager in Citizen's Helpdesk while studying at the same time at TUAS. My responsibilities included watching over the trainees we had from Turku Vocational Institute, organizing and planning educational IT events, further improving the Citizen's Helpdesk, customer support, computer/portable device maintenance and administrative duties.

    • Internship Trainee
      • Sep 2018 - Dec 2018

      Technical customer support Domainkeskus Customer service, SSL-certificates, Plesk-control panel, DNS-management Technical customer support Domainkeskus Customer service, SSL-certificates, Plesk-control panel, DNS-management

  • Leipomo Salonen Oy
    • Bakery worker
      • May 2017 - Dec 2018

      Making all the coffee bread included in a given days order. Making all the coffee bread included in a given days order.

  • Tenavaparkki Oy
    • Afternoon club instructor
      • Jan 2016 - May 2016

      I worked at Nöykkiö Elementary School in an afternoon club with 4 other people. The children were 1st and 2nd graders and there were about 70-100 children depending on the day. My job included looking after the children with 4 other people and doing activities with them. I worked at Nöykkiö Elementary School in an afternoon club with 4 other people. The children were 1st and 2nd graders and there were about 70-100 children depending on the day. My job included looking after the children with 4 other people and doing activities with them.

  • Puolustusvoimat - Försvarsmakten - Finnish Defence Forces
    • Finland
    • Armed Forces
    • 700 & Above Employee
    • Conscript service/NCO
      • Jan 2015 - Dec 2015

      NCO for a mortar squad, responsible for the mortar and giving orders for my squad. NCO for a mortar squad, responsible for the mortar and giving orders for my squad.

Education

  • Turku University of Applied Sciences
    Bachelor's degree, Business IT
    2016 - 2019
  • Tapiolan lukio 2011-2014
    High school

Community

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