Experience

Geolo Capital

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Assistant Office Manager

  • Sep 2021 - Present

• Assistant Office Manager

  • Sep 2021 - Present



Action Property Management

• United States
• Real Estate
• 300 - 400 Employee

• Guest Service Representative

  • Sep 2020 - Sep 2021

  San Francisco, California, United States - Provide exceptional quality customer service at a high-scale Condo - Offer insight on how to improve services based on my previous Luxury Hotel experiences



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Assistant Executive Housekeeper

  • Jan 2017 - Jun 2020

  Scottsdale, Arizona - Used Data Analytics through the use of Medallia to benchmark enhance our services - Lead and supported a large team of amazing employees from different cultures and paths of life, -Took on many projects from leading Housekeeping Appreciation Week, to Programs to enhance our services like "Turndown Bootcamp" - Experience with HotSOS, Opera (PMS), Golden (Program from Salesforce)

• Night Manager / Assistant Resort Manager

  • Dec 2016 - Dec 2017

  Scottsdale, Arizona, United States - Supervised the Front Desk, Concierge, Valet, Guest services during Swing Shifts and the entire resort during Overnight shift - Prepared extensive daily reports and lead morning meeting briefings to the Board of Directors

• Front Desk Supervisor

  • Sep 2015 - Jan 2017

  San Francisco Bay Area - Ensured Front Desk was on track with Upsell numbers using Excel - Able to provide constructive feedback to our Front Desk Staff