Experience

AKIO

• France
• Software Development
• 1 - 100 Employee

• Media Analyst, Project Leader

  • Apr 2022 - Present

  I analyse social media feed using personalized queries to obtain specific information on the client account. I report findings to clients via the use of traditional reports or periodic newsletters. I analyse social media feed using personalized queries to obtain specific information on the client account. I report findings to clients via the use of traditional reports or periodic newsletters.



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Agent

  • Jun 2021 - Apr 2022

  Call center, customer support by phone and e-mail. Call center, customer support by phone and e-mail.



Insights Dev Team

• Portugal
• Information Services
• 1 - 100 Employee

• Media Analyst, Project Leader

  • Apr 2012 - Jun 2021

  I analyse social media feed using personalized queries to obtain specific information on the client account. I report findings to clients via the use of traditional reports or periodic newsletters. I analyse social media feed using personalized queries to obtain specific information on the client account. I report findings to clients via the use of traditional reports or periodic newsletters.



Hotel Botânico Coimbra

• Coimbra Area, Portugal

• Front Desk Receptionist

  • Jun 2010 - Oct 2012

  Provided excellent accomodation experiences to customers from their check-in up until their check-out time and managed all aspects of their stay in between. Provided excellent accomodation experiences to customers from their check-in up until their check-out time and managed all aspects of their stay in between.



Koodza

• Alcobaça, Leiria, Portugal

• Section Manager

  • Jul 2009 - Jan 2010

  Managed all product ranges within my dedicated section (placement, stock, etc.) and provided guidance to all clients of the establishment to ensure the best customer service. Managed all product ranges within my dedicated section (placement, stock, etc.) and provided guidance to all clients of the establishment to ensure the best customer service.



Capitão Dureza

• Coimbra Area, Portugal

• Monitor of tourists during activities

  • Jan 2006 - Dec 2008

  Adventure sports experiences: kayak, paintball, mountain bike tours, quad bike tours, 4x4 tours, etc. Prepared all activities' material and terrain and instructed all participants across the activities to maximize their experience. Adventure sports experiences: kayak, paintball, mountain bike tours, quad bike tours, 4x4 tours, etc. Prepared all activities' material and terrain and instructed all participants across the activities to maximize their experience.