Joel Perez

Service Manager at Capitol Technology Group
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Contact Information
us****@****om
(386) 825-5501
Location
Spring, Texas, United States, US

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Bio

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Credentials

  • Homeworks QS Certificate
    Lutron Electronics
    Dec, 2021
    - Nov, 2024
  • RadioRa 3 Certificate
    Lutron Electronics
    Nov, 2021
    - Nov, 2024
  • Centralized Lighting
    Control4
    Apr, 2021
    - Nov, 2024
  • Professional Certified Network Administrator
    Control4
    Feb, 2018
    - Nov, 2024
  • CONTROL4® AUTOMATION PROGRAMMER CERTIFICATION
    Control4
    Jan, 2018
    - Nov, 2024
  • Savant Troubleshooting Certification
    Savant Systems
    Mar, 2016
    - Nov, 2024

Experience

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Service Manager
      • Jul 2020 - Present

      Implement custom automation, home entertainment, lighting, and security solutions.• Program and test custom control systems, and educate clients on their use.• Inspect, diagnose, and repair device issues.• Guide install techs to ensure quality product installation.• Integrate multiple control systems into a single user experience.• Coordinate with clients and 3rd party vendors for tailor-made system implementations.• Optimized service call procedures resulting in a 50% reduction in labor cost and increased efficiency.

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Sr Lead Service Technician
      • Sep 2019 - Jun 2020

    • Programmer/ Service Technicians
      • Oct 2018 - Sep 2019

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Technician/ Programmer
      • Oct 2017 - Oct 2018

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Installation/ Service Technician
      • Jul 2015 - Oct 2017

    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Installation Technician
      • Sep 2014 - Jul 2015

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Premise Technician
      • May 2013 - Sep 2014

      As a Premises Technician I am responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services. As a Premises Technician I am responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services.

Education

  • Spring High School
    2001 - 2004
  • Lone Star College System
    -

Community

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