Joel Perez
Service Manager at Capitol Technology Group- Claim this Profile
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Topline Score
Bio
Credentials
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Homeworks QS Certificate
Lutron ElectronicsDec, 2021- Nov, 2024 -
RadioRa 3 Certificate
Lutron ElectronicsNov, 2021- Nov, 2024 -
Centralized Lighting
Control4Apr, 2021- Nov, 2024 -
Professional Certified Network Administrator
Control4Feb, 2018- Nov, 2024 -
CONTROL4® AUTOMATION PROGRAMMER CERTIFICATION
Control4Jan, 2018- Nov, 2024 -
Savant Troubleshooting Certification
Savant SystemsMar, 2016- Nov, 2024
Experience
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Capitol Technology Group
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United States
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Government Relations Services
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1 - 100 Employee
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Service Manager
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Jul 2020 - Present
Implement custom automation, home entertainment, lighting, and security solutions.• Program and test custom control systems, and educate clients on their use.• Inspect, diagnose, and repair device issues.• Guide install techs to ensure quality product installation.• Integrate multiple control systems into a single user experience.• Coordinate with clients and 3rd party vendors for tailor-made system implementations.• Optimized service call procedures resulting in a 50% reduction in labor cost and increased efficiency.
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Multimedia Solutions Inc.
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United States
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Consumer Services
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1 - 100 Employee
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Sr Lead Service Technician
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Sep 2019 - Jun 2020
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Programmer/ Service Technicians
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Oct 2018 - Sep 2019
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Premier Home Technologies, LP dba Premier Technology Group
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Service Technician/ Programmer
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Oct 2017 - Oct 2018
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Symbio
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Installation/ Service Technician
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Jul 2015 - Oct 2017
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Ford Audio-Video
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Installation Technician
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Sep 2014 - Jul 2015
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Premise Technician
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May 2013 - Sep 2014
As a Premises Technician I am responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services. As a Premises Technician I am responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services.
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Education
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Spring High School
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Lone Star College System