Experience

ALAHLI TAKAFUL COMPANY

• Saudi Arabia
• Insurance
• 1 - 100 Employee

• Administrative Assistant - CEO Office

  • Jul 2018 - Present



Consulate General of United States of America

• Temporary Cashier

  • Dec 2017 - Dec 2017

  • Use a cash register to efficiently process sale of publication.• Safeguard USG assets at the fair including publications and monetary funds.• Ensure booth remains neat and orderly, restocking as necessary.• Inventory merchandise and reconcile sales daily.



The National Commercial Bank - AlahliNCB

• Saudi Arabia
• Banking
• 700 & Above Employee

• Senior Customer Service Representative

  • Jul 2011 - Nov 2017

  • Working as a front liner of the bank and supporting daily operations of remittance.• Handle remittance related queries and complaints from customers.• Inform the customers about the promotional offers of the bank.• Perform day end reconciliation of daily transactions.• Organize the team to have promotional events for potential customers.• Perform user acceptance testing in the IT Department for enhancement of New Banc Link system(NBL).• Conducted and facilitated a training on how to use the New Banc Link system for the Quickpay New Hire Program.



Banco de Oro, Universal Bank, Inc.

• Philippines
• 700 & Above Employee

• Marketing Assistant

  • Jun 2004 - Jul 2011

  • Support daily operations of the branch.• Process and input new account transactions, trust and investment transactions, and loan applications.• Call back of transactions for the day and encoding of accounting entries in the General Ledger System and generation of accounting reports.• Responsible for ensuring completeness of checks sent out for clearing.• Responsible for the maintenance of books of accounts.• Preparation and timely submission of required reports in accordance with the prescribed policies and procedures.• Provide information regarding the bank’s product and services to the customer.• Handle any inquiries and resolving customer complaints.