Experience

Dar Ceramica Centre

• Glass, Ceramics and Concrete Manufacturing
• 1 - 100 Employee

• Zonal Sales Head

  • May 2022 - Present

  Develop and ensure zonal sales and Marketing pland and strategies which are in line with busines objectives and ensure business expansion across the Region continues monitoring of archievement primary and secondary zonal sales target and growth objectives Identify the critical issues of the zone affecting sales and take remedial action Analyze Zonal Market trends and discover new oppotunities for Growth Management of Zonal Budget and cost Advising Management on product innovation technique to increase customer satisfaction Provide sales direction to zonal sales team and engage managers on job training to ensure maximum supervision of sales team Show less



Munyu Real Estate and Car Rental Agency

• Tanzania
• Real Estate
• 1 - 100 Employee

• Operations Manager

  • Sep 2020 - Present

  Daily car rental operations and Client account mangement Monthly reports preaparation Car service and Maintanance management Marketing our services to clients on big projects like costruction and NGOs for car hire Daily car rental operations and Client account mangement Monthly reports preaparation Car service and Maintanance management Marketing our services to clients on big projects like costruction and NGOs for car hire



Yapı Merkezi

• Türkiye
• Construction
• 700 & Above Employee

• Human Resources Officer

  • Aug 2018 - Sep 2020

  Day to day Personel Department work including inducting new recruits and contract signing Day to day Personel Department work including inducting new recruits and contract signing



Airtel Tanzania

• Telecommunications
• 700 & Above Employee

• Territory Sales Manager

  • Dec 2014 - Jul 2018

  .Overall business management at these territories and Maximise customer market share and revenue . Develop new channels for Airtel business .overlook Airtel business and manage the sales team on the group .market intelligence on what the comptition is doing and report to the management .Overall business management at these territories and Maximise customer market share and revenue . Develop new channels for Airtel business .overlook Airtel business and manage the sales team on the group .market intelligence on what the comptition is doing and report to the management



Centum Learning (part of upGrad)

• India
• Professional Training and Coaching
• 700 & Above Employee

• Zonal Sales Trainer

  • Feb 2014 - Dec 2014

  • Plan monthly journey plan,load charts and calendar and general monthly review • Observe and coach BDC/ASRs(This is Airtel field sales team by territory ) on WOW • Supporting ATM(Airtel Money)business KPIs –USO &UAO • Conducting market hygiene checkup and give feedback to zonal business manager • Coaching on stocking rules, product availability and merchandising standards • Identify marketing gaps and provision of action plan and fixing them • Recommendation for improvements • Identify the picture of success on trade • Engaging competition on Airtel business Show less



Samsung Mobile

• South Korea
• Consumer Electronics
• 700 & Above Employee

• Country Traininig Manager

  • Apr 2012 - Jan 2014

  • Prepare a quarterly training plan for Tanzania FSM and execution• SFMT(Samsung field marketing team) training to make sure they know the products and also soft sales skills• Prepare training materials for the team(Samsung and partners) during a new product launch and also during product review• Weekly visit of dealer outlets and maximize in store presence and conduct consumer training• Train Sales stuff on new product and sales skills(one to one shop)• Advice dealers to buy and sale Samsung phones and train them on Samsung products• Train Dealers and consumers on new Samsung phones in the market or promotion at present• Train cooperate sales during launch of new product• Making sure that the Samsung brand is being displayed on our Dealer outlets(merchandising) and make the loyal to the brand through back checks with SRR• Add more dealers to our database by giving the MOU to sign with targets for each quarter with aim of increasing sales and market share of Samsung Brand• Monitoring competitors activities in the market eg. Price change,promotion,new POSM or any other retail activity that can affect Samsung market share Show less

• Retail Represenative

  • Aug 2010 - Oct 2012

  • Expand Samsung business in Tanzania by maximizing sales to dealers and also recruit new Samsung resellers(dealers)• Making visibility of Samsung brand on each shop I visit especially CBD• Train FSM on new products in the market and also update on upcoming ones• Execute E warranty as one of the Samsung sales tracker electronically



Vodacom Tanzania Plc

• Tanzania
• Telecommunications
• 500 - 600 Employee

• Customer Care Representative

  • Oct 2008 - Jul 2010

  • Attend daily regular customer queries • Attend M Pesa customers on daily basis and resolve their queries on the M PESA system • Maintain good public relation (with customers) by delivering good and quality service • Collecting customer problem and escalate to concern departments for solution • Respond to customers of any network or any service problem • Also notify customers on a new service or product(cold calls) • Attend daily regular customer queries • Attend M Pesa customers on daily basis and resolve their queries on the M PESA system • Maintain good public relation (with customers) by delivering good and quality service • Collecting customer problem and escalate to concern departments for solution • Respond to customers of any network or any service problem • Also notify customers on a new service or product(cold calls)