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Experience

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Operations Manager Internship
      • Aug 2021 - Present

      Internship with a Amazon Delivery Service Partner (DSP) to manage delivery service operations in the Tacomas City area• Manage a direct report staff of 50-60 delivery drivers• Ensure that all metrics and key performance indicators are met to exceed Amazon expectations• Maintain safety standards in accordance with Amazon, OSHA, and DOT regulations• Onboard, train, and maintain HR records for each driver Internship with a Amazon Delivery Service Partner (DSP) to manage delivery service operations in the Tacomas City area• Manage a direct report staff of 50-60 delivery drivers• Ensure that all metrics and key performance indicators are met to exceed Amazon expectations• Maintain safety standards in accordance with Amazon, OSHA, and DOT regulations• Onboard, train, and maintain HR records for each driver

    • United States
    • Armed Forces
    • 200 - 300 Employee
    • Human Resources Officer, Military-Army
      • Jul 1990 - Aug 2021

      Responsible for all aspects of human resources oversight, customer service, force and talent management, administration, careerdevelopment, and training for all assigned personnel.• Overhauled and implemented standard operating procedures and future policy changes, performed trend analysis, andevaluated and documented the impact of policy changes on program effectiveness and productivity to optimize results• Monitored and managed all personnel transactions, promotions, assignments, vacation, payroll, awards, evaluations• Strengthened the administration of programs and operations through critical thinking, and problem identification• Designed and implemented workflow processes that improved organizational operations by 85%

    • Warrant Officer School Course Manager
      • Jan 2011 - Apr 2016

      Provide instruction and course management in the development and implementation of the WOCS (Warrant Officer Candidate School) program; provide leadership in developing course curriculum and coordinate with national level Subject Matter Expert (SME) in determining course instruction, requirements, and standards; serve as instructor and TAC in order to provide instruction to candidates in both a classroom and field environment; develop Standard Operating Procedures (SOP); plan class schedules and programs of instruction; provide administration of daily activities involving all aspects of WOCS; supervise small staff and instructors and cadre as required; conduct operations, administration, and logistic support functions as required in support of the OCS/WOCS Battalion mission; other full-time management functions as directed by the commander

    • United States
    • Transportation/Trucking/Railroad
    • 700 & Above Employee
    • Commercial Truck Driver
      • 1993 - 1994

      Responsible for the transportation of materials and goods among manufacturing, distribution and retail centers. Performcustomer service at point of delivery. Performed all daily Department of Transportation (DOT) trip inspections oncommercial vehicles. Performed basic vehicle maintenance relating to safe vehicle operation. Maintained Class A commercialdriver’s license with all required endorsements. Maintained DOT medical certificate requirements. Drove long distances overstate lines to deliver goods to customers. Loaded and unload cargo to ensure vehicle weigh distributions were within safevehicle compliance. Completed all cargo deliveries and trip logs in accordance DOT and company policies. Filed all requiredtrip reports on time with dispatch department as required. Maintained commercial vehicle DOT driving and refueling logs atall times.

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Delivery Driver
      • 1989 - 1990

      Effectively navigated designated route as quickly and efficiently as possible to ensure timely deliveries of customer’s andbusinesses packages. Responsible for ensuring that shipments arrive safely and undamaged while obtaining the appropriatesignatures by the customer. Maintained a clean driving record at all times while adhering to a wide range of policies andprocedures to ensure packages are delivered to the correct person. Effectively navigated designated route as quickly and efficiently as possible to ensure timely deliveries of customer’s andbusinesses packages. Responsible for ensuring that shipments arrive safely and undamaged while obtaining the appropriatesignatures by the customer. Maintained a clean driving record at all times while adhering to a wide range of policies andprocedures to ensure packages are delivered to the correct person.

Education

  • Western International University
    Master of Business Administration - MBA, Business Administration and Management, General
    2015 - 2018
  • Western International University
    Bachelor of Science in Buisness, Human Resource Management
    2007 - 2015

Community

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