Senior Consultant

• Dec 2022 - Present

System Engineer

• Jun 2020 - Dec 2022

As a Systems Engineer for Interwest/Infinity- I work on everything from the day to day operations of my clients to planning for major projects and implementation of those solutions. From troubleshooting software issues to deploying new servers and working within Azure- we take care of all our clients technology needs and provide them with guidance on how to leverage that technology to empower their users and accomplish their goals. As a Systems Engineer for Interwest/Infinity- I work on everything from the day to day operations of my clients to planning for major projects and implementation of those solutions. From troubleshooting software issues to deploying new servers and working within Azure- we take care of all our clients technology needs and provide them with guidance on how to leverage that technology to empower their users and accomplish their goals.

Proactive Service Engineer

• Mar 2018 - Apr 2020

Proactive Service Engineer

• Mar 2018 - Mar 2018

Project Engineer

• Dec 2017 - Mar 2018

I worked for J4 as Project Engineer until being laid off due to lack of billable work for the company. I worked for J4 as Project Engineer until being laid off due to lack of billable work for the company.

Senior Engineer

• Mar 2017 - Nov 2017

I worked at TLC Tech, which is an Outsourced IT company that partners with small businesses in the Sacramento area. I really enjoy being a part of this company as they put an emphasis on building their staff members as much as they do their client base. The core values that this company are formed on are not words, they are present every day in the way we interact with our clients and fellow staff members and this environment of teamwork makes TLC Tech a great place to work and a great company to work with. Show less

Senior Engineer

• Jul 2016 - Mar 2017

Project Engineer and escalation for help desk staff. Project Engineer and escalation for help desk staff.

Service Delivery Manager

• Sep 2013 - Dec 2014

http://www.allianttechnology.com/ http://www.allianttechnology.com/

System Analyst

• Mar 2011 - May 2013

-Day to day Troubleshooting for my companies 50+ client’s workstations/servers *Our largest client is Girl Scouts of Greater Los Angeles -Maintain/Upgrade existing Network (Wiring/VLAN/Hardware/Server Config/Etc) -Perform all manner of hardware installation/replacement on servers and workstations. -Mass migration of new clients into our management system -Deployment of new hardware (Servers, Workstations, PDU’s, Switch/Routers/Firewalls) -Day to day Troubleshooting for my companies 50+ client’s workstations/servers *Our largest client is Girl Scouts of Greater Los Angeles -Maintain/Upgrade existing Network (Wiring/VLAN/Hardware/Server Config/Etc) -Perform all manner of hardware installation/replacement on servers and workstations. -Mass migration of new clients into our management system -Deployment of new hardware (Servers, Workstations, PDU’s, Switch/Routers/Firewalls)

IT Support Technician

• Mar 2010 - Nov 2010

Main Duties: -Maintain user Accounts in NT/AD 2003 Domain environments. -Maintain/Upgrade existing Network (Wiring/VLAN/Hardware/Server Config) -Support End Users through ticketing system for service requests -Configuration/Upkeep of legacy Hardware while assisting with AD2003 Migration Main Duties: -Maintain user Accounts in NT/AD 2003 Domain environments. -Maintain/Upgrade existing Network (Wiring/VLAN/Hardware/Server Config) -Support End Users through ticketing system for service requests -Configuration/Upkeep of legacy Hardware while assisting with AD2003 Migration

Desktop Refresh Technician

• Dec 2009 - Jan 2010

Enterprise migration of BP Oil facilities Enterprise migration of BP Oil facilities

Technician

• May 2008 - Oct 2008

Custom Desktop Build and Repair -Network equipment setup. -Custom Hardware troubleshooting and repair Custom Desktop Build and Repair -Network equipment setup. -Custom Hardware troubleshooting and repair

Lab Technician

• Sep 2007 - May 2008

Troubleshooting/repair of lab hardware that required it. -Meet and greeting with students and assisting professors. Troubleshooting/repair of lab hardware that required it. -Meet and greeting with students and assisting professors.

Computer Technician

• May 2005 - May 2006

Service and repair of customer's computers. -Helped this location build and manage their computer repair/service department from it's inception phase. -Acted as both salesman and technician at times, matching the majority of the store's salesman for sales while maintaining my repair turn-around times. Service and repair of customer's computers. -Helped this location build and manage their computer repair/service department from it's inception phase. -Acted as both salesman and technician at times, matching the majority of the store's salesman for sales while maintaining my repair turn-around times.

Computer Technician

• Sep 2002 - May 2005

Duties: Service and repair of customer's computers. -Was promoted from sales to full time technician within a year of working for Best Buy. -Ran the department as acting supervisor any time the manager was absent. -Built computers from scratch, as well as doing full hardware/software troubleshooting and virus/spy ware removal. Duties: Service and repair of customer's computers. -Was promoted from sales to full time technician within a year of working for Best Buy. -Ran the department as acting supervisor any time the manager was absent. -Built computers from scratch, as well as doing full hardware/software troubleshooting and virus/spy ware removal.