Experience

Gobi Stories

• Norway
• Software Development
• 1 - 100 Employee

• Business Development

  • Jun 2022 - Present

  Gobi is an Oslo based SaaS company developing technology to lower the bar of video production and media creation. The Gobi platform can be used to both edit and embed stories on websites and email. Gobi is an Oslo based SaaS company developing technology to lower the bar of video production and media creation. The Gobi platform can be used to both edit and embed stories on websites and email.



Mæemo

• Oslo Area, Norway

• Service Industry

  • Oct 2020 - Jun 2022



Norwegian

• Norway
• Airlines and Aviation
• 700 & Above Employee

• Customer Relations Booking Agent

  • Oct 2017 - Oct 2020

  • Working on customer relation team and dealing with passengers directly via phone, email and chat services who have experienced disruptions in reservations. • Repairing and issuing alternate flight reservations due to disruptions via airline programs. • Broad experience and training in airline programs such as Berghansen, Amadeus, CSP and BONO. • Trained member of the social media emergency response team in Barcelona. • Dealt with clients directly and professionally following guidelines set by the airline and coordinator teams. • In depth knowledge of rules and regulations regarding areas such as baggage, dangerous and hazardous items, unaccompanied minors, documentation and visas, etc. • Following strict rules of communication conduct such as professional language used with customers and fellow colleagues.



Jet2.com and Jet2holidays

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Airport Representative

  • Jan 2017 - Oct 2017

  • Meeting clients and passengers at the airport both with arrivals and departures, working with check in teams and helping customers with check in and information/directions in the airport. • Liaising with transfer companies to pick up clients from different hotels and set times around Barcelona, Costa Brava, Sitges and Salou areas. • Organizing transfer groups leaving from the airport at set times to different locations, meanwhile explaining to customers our Jet2 policies and knowledge of sites and points of interests in the area they will be visiting. • Fling arrival times of customers, complaint letters, responsible reps, bus departures, reporting to incidents, responding to customer forms, documenting mishandled/lost/damaged baggage forms. • Following strict rules and regulations of airport conduct such as neat uniform and appearance, professional language used with customers and correct posture and body language in public.



Wizard Tiling

• Melbourne, Australia

• Tiler

  • Oct 2010 - Jun 2016

  Employed as Apprentice Tradesman in which was certified in 2016. After being Certified became subcontractor for many companies and began running myself as a business. Skilled in Using: Cermaic, Porcelian, Marble, Feature, Mosaic, Stone Veneer Tile. Areas Include: Kitchen, Bathroom, Fire place, Wall, Floor, Open Area, Outdoor Areas and Coloumn. Employed as Apprentice Tradesman in which was certified in 2016. After being Certified became subcontractor for many companies and began running myself as a business. Skilled in Using: Cermaic, Porcelian, Marble, Feature, Mosaic, Stone Veneer Tile. Areas Include: Kitchen, Bathroom, Fire place, Wall, Floor, Open Area, Outdoor Areas and Coloumn.