New Business and Leasing Associate

• Apr 2020 - Present

Leasing Consultant

• Mar 2019 - Apr 2020

Leasing Support

• Dec 2016 - Mar 2018

• Collaborated with colleagues to discuss market information and strategies. • Communicated consistently with clients, providing application updates and responding to general queries • Fulfilled administrative duties, including: completing and filing property applications, directing a multi-line phone, organised open house inspections and liaised lease sign up appointments between clients and property managers • Conducted onsite duties such as open house inspections and ingoing inspection reports • Conducted market research in the form of CMAs (Comparative Market Analysis) to gain an understanding of current industry trends and to make leasing recommendations accordingly. • Co-authored leasing manual detailing work flow processes and responsibilities • Assisted in training new members of staff • Helped meet monthly KPI targets

Bar Tender

• Jan 2015 - Aug 2016

• Delivered outstanding customer service by providing tray and gaming services to guests. • Demonstrated responsible alcohol serving practices by checking guest identification and ensuring that guests were not over served. • Effectively maintained a clean working environment during shift. • Helped resolve guest problems (e.g. fixing gaming machines) by remaining positive, friendly and respectful. • Assisted in training of new employees • Delivered outstanding customer service by providing tray and gaming services to guests. • Demonstrated responsible alcohol serving practices by checking guest identification and ensuring that guests were not over served. • Effectively maintained a clean working environment during shift. • Helped resolve guest problems (e.g. fixing gaming machines) by remaining positive, friendly and respectful. • Assisted in training of new employees