Scrum Master / EDI Specialist

• Mar 2020 - Present

• Transitioned the teams from Waterfall to Agile and provided guidance to the team • Facilitated Sprint planning, Daily standups, Sprint review, Sprint retrospective, backlog refinement, release planning and other scrum related meetings • Assisted the Product Owner in preparing and refining the backlog for PI and sprint planning • Guided the team to become more self-organized, collaborative, transparent and accountable • Assisted the team to remove internal and external impediments • Reviewed the Kanban board in daily standups with the team and PO • Reported the team progress with management on bi-weekly basis using monitoring dashboard and KPIs • Supported the team to identify the roadblocks early stage that prevent the team from delivering Sprint goal • Kept the team focused on sprint priorities, business values and protecting team from influences • Facilitated the sprint retrospective that helps the team to look for continuous improvement • Ensure the team is practicing the agile principles and values throughout the Sprint • Improved the transparency with in the team and facilitate decision making, open communication • Facilitated the Agile related discussion with internal and external teams and helped the conflict resolution within the team • Assisted the team to deliver complex and challenging projects on time which involve many external teams • Collaborated with Product owner and other stake holders to facilitate team’s interaction with them • Coached the team to consistently deliver the Sprint commitments • Participated in PI planning and maintain the timebox, help team to identify risks and dependencies, facilitate co-ordination with other teams for dependencies • Participated in Scrum of Scrum(SoS) meetings to share the progress towards milestones, internal dependency with other teams, risks and mitigation

Siebel Administrator

• Jan 2018 - Jan 2020

Siebel CRM Administrator

• Dec 2012 - Jan 2018