Experience

Mintify Inc

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Community Specialist

  • Jul 2022 - Present



Gillhams Fishing Resort

• General Manager

  • Jun 2018 - Feb 2022

  Krabi, Thailand Overseeing all aspects of the resort, ensuring the high standard required was always met and exceeded. Supervise and organize 45+ staff – Housekeepers, Maintenance staff, Landscapers, Fishing guides, Restaurant services, catering staff, Drivers. Tasks including – Overseeing accommodation upkeep/ housekeeping, fishery services, human resources, restaurant/catering, social media, and guest related services. Handling administrative tasks, day to day finances, cash flow, expenses… Show more Overseeing all aspects of the resort, ensuring the high standard required was always met and exceeded. Supervise and organize 45+ staff – Housekeepers, Maintenance staff, Landscapers, Fishing guides, Restaurant services, catering staff, Drivers. Tasks including – Overseeing accommodation upkeep/ housekeeping, fishery services, human resources, restaurant/catering, social media, and guest related services. Handling administrative tasks, day to day finances, cash flow, expenses, payments, purchases, and inventory levels. Overseeing hiring practices, staff evaluations, staff payroll, staff training. Processing bookings, quotations and queries via email and social media platforms. Organizing and ensuring accommodation and transportation for client’s arrivals and departures. Handling customer queries and complaints. Responsible for budgeting and planning for expansion and upgrading. Helping maintain repeat client base and innovating ways to expand and grow. Show less



MAINLINE BAITS LIMITED

• United Kingdom
• Wholesale

• Social Media Manager

  • Aug 2016 - May 2018

  Essex, England, United Kingdom Working with the Social Media team and Field Testers team. The role included working alongside the angling team of field testers for new product testing, development, and research prior to general release. This meant a lot of time spent fishing and residing at lakes to be able to put the products through the test to see if they will be a good addition to the brand. Testing new bait products and giving feedback on the results and achievements. Visiting different team anglers to gain… Show more Working with the Social Media team and Field Testers team. The role included working alongside the angling team of field testers for new product testing, development, and research prior to general release. This meant a lot of time spent fishing and residing at lakes to be able to put the products through the test to see if they will be a good addition to the brand. Testing new bait products and giving feedback on the results and achievements. Visiting different team anglers to gain feedback on the products they are using and compiling the information to give opinions positive or negative. Managing Social media updates for Mainline anglers in my area as part of the media team, this included weekly posts on Facebook, Twitter, Instagram, the role entailed uploading photos of fish caught, compiling detailed written reports on the captures, the techniques and tactics used whilst using the brand, profiling the anglers and being able to push the products forward. Show less



NOMURA BANK INTERNATIONAL PLC.

• Cash bonds middle office

  • Jan 2015 - Apr 2016

  London, United Kingdom Flow Product middle office - desk support, trade management and operational control and oversight across the global markets trading desks. Working with regions (Tokyo, Singapore, Mumbai, the Continent and New York) and across divisions locally. Generic responsibilities include:  T+0 Blotter Checks  T+1 trade management  Trade lifecycle management  Internal Trade reconciliation break resolution  Intersytem break resolution  Operational issue co-ordination … Show more Flow Product middle office - desk support, trade management and operational control and oversight across the global markets trading desks. Working with regions (Tokyo, Singapore, Mumbai, the Continent and New York) and across divisions locally. Generic responsibilities include:  T+0 Blotter Checks  T+1 trade management  Trade lifecycle management  Internal Trade reconciliation break resolution  Intersytem break resolution  Operational issue co-ordination  Regulatory oversight  Proactively looking for ways to improve the workflow and close control gaps.  Adhoc Project management Show less



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• Travelling South East Asia

  • Oct 2011 - Sep 2014

  Thailand, Malaysia, India Travelling and staying with friends in Asia. Majority of time spent in southern Thailand and Malaysia.



Bank of America Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• Sales Assistant Flow Rates Sales Desk

  • Mar 2010 - Oct 2011

  London, United Kingdom -​Trade Capture - Responsible for booking trades for 30 Sales across EMEA for multiple FI products using Bloomberg (Slates and auto x), Marketwire, In-house IRS system, CDS Blotter, ICE/Tzero - ​Responsible for maintaining daily allocation of Sales Credit on all products executed. - ​Processing New Client Account and Fund set up (liaising with legal, credit, new account team) -​ Checking Legal Lines and Limits in place to trade IRS/ CDS (ISDA and CSA agreements) -​ Primary contact… Show more -​Trade Capture - Responsible for booking trades for 30 Sales across EMEA for multiple FI products using Bloomberg (Slates and auto x), Marketwire, In-house IRS system, CDS Blotter, ICE/Tzero - ​Responsible for maintaining daily allocation of Sales Credit on all products executed. - ​Processing New Client Account and Fund set up (liaising with legal, credit, new account team) -​ Checking Legal Lines and Limits in place to trade IRS/ CDS (ISDA and CSA agreements) -​ Primary contact for the desk. -​ Investigate and resolve queries from Clients, Credit, Middle office and Operations. - ​Pricing for the desk on packages / unwinds, checking with trading and then providing a level to compare with the Marketer - ​Daily liaison with clients, counterparties, traders, custodians and settlements. -​ Responsible for sending recaps to Clients, Prime Brokers etc. - ​Helping to resolve P&L and Risk queries/breaks. - ​Providing market research / daily news to the desk Show less



Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• Team Leader FI Sales Support

  • Aug 2009 - Mar 2010

  London, United Kingdom -​ Took on responsibilities of team leader during period of change, Firm migration BOA - ML -​ Involvement in mid and end of year reviews/ appraisal -​ Taking 1-1 meetings and group meetings, setting goals and targets for the team -​ Maintaining high level of performance and integrity which was installed from previous management structure, -​ Major input in migration of cross company internal trading systems • Responsible for writing test scripts for booking, confirmation and… Show more -​ Took on responsibilities of team leader during period of change, Firm migration BOA - ML -​ Involvement in mid and end of year reviews/ appraisal -​ Taking 1-1 meetings and group meetings, setting goals and targets for the team -​ Maintaining high level of performance and integrity which was installed from previous management structure, -​ Major input in migration of cross company internal trading systems • Responsible for writing test scripts for booking, confirmation and allocation of trades • testing and implementing new flows for STP of US cash bonds, • Writing key points for the change ensuring BAU was maintained through to go live with out client impact. • Cost saving on role due to process improvement, reduction in man power achieved. This was first migration of flows between the 2 firms and was used a marker to take forward for the next projects -​ Production and introduction of best practice model for Sales Support role - traveled to EMEA offices to train teams and implement process. -​ Chosen for Pathway for potential management course - 25 people chosen across London offices, great privilege.

• Supervisor Fixed Income Sales Support

  • Jul 2008 - Aug 2009

  London, United Kingdom - ​Responsible for supervising Day to day function of the Debt Sales Support team - ​1st point of escalation for external clients and internal teams - ​Delegation of team responsibilities of day to day tasks. - ​Flow and system (Process) Improvements – including testing, investigating flaws in the flow and generally looking for improvements (identifying any system/process inadequacies in order to streamline functions and identify STP improvements) - ​Client visits as team and bank… Show more - ​Responsible for supervising Day to day function of the Debt Sales Support team - ​1st point of escalation for external clients and internal teams - ​Delegation of team responsibilities of day to day tasks. - ​Flow and system (Process) Improvements – including testing, investigating flaws in the flow and generally looking for improvements (identifying any system/process inadequacies in order to streamline functions and identify STP improvements) - ​Client visits as team and bank representative (Cash debt subject matter expert facing off directly to the broker relationship teams on a number of priority client meetings) -​ Team representative for team in weekly management meetings.

• Fixed Income Sales Support Middle Office

  • Apr 2007 - Jul 2008

  London, United Kingdom - ​Supporting 250 Fixed Income Salespeople (Rates, Credit, EM, ABS/MBS, High Yield, CP) - ​BAU booking & confirmation of deals in Bloomberg and in-house system -​ Manage sales blotters, matching trades – sales reporting. -​ Resolving trade discrepancies ML Vs Clients. Working closely with both Sales & Trading. -​ Support E-commerce business, TradeWeb, Market Axess, BondVision, Bloomberg – AutoX. - ​Monitoring error capture reports - including failed confirmation, invalid… Show more - ​Supporting 250 Fixed Income Salespeople (Rates, Credit, EM, ABS/MBS, High Yield, CP) - ​BAU booking & confirmation of deals in Bloomberg and in-house system -​ Manage sales blotters, matching trades – sales reporting. -​ Resolving trade discrepancies ML Vs Clients. Working closely with both Sales & Trading. -​ Support E-commerce business, TradeWeb, Market Axess, BondVision, Bloomberg – AutoX. - ​Monitoring error capture reports - including failed confirmation, invalid security, invalid settlement detail -​ Adhoc query investigation from front and back office -​ Client facing role, strong relationship building and being first point of contact. -​ Networking with internal teams and management to build relationships and reduce investigation/query times -​ EOD reporting and control checks - including unmatched sales tickets, failed/ rejected confirmations, unallocated trades at COB



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• E-SUPPORT, FIXED INCOME AND FOREIGN EXCHANGE

  • Apr 2006 - Mar 2007

  London, United Kingdom - E-Support 23 global staff members, London team formed 7 people who support London and American business units and clients. - Primary objective: Keep People Trading - Primary Client contact - intermediary between clients and Deutsche Bank - Primary Fx and E-trading desk contact - Monitoring status of various trading platforms - Tradeweb, Bloomberg, Marketaxess. - Investigation and Resolution of Trade/Settlement/Account Maintenance queries. - Open and update trading accounts… Show more - E-Support 23 global staff members, London team formed 7 people who support London and American business units and clients. - Primary objective: Keep People Trading - Primary Client contact - intermediary between clients and Deutsche Bank - Primary Fx and E-trading desk contact - Monitoring status of various trading platforms - Tradeweb, Bloomberg, Marketaxess. - Investigation and Resolution of Trade/Settlement/Account Maintenance queries. - Open and update trading accounts in e-trading and reporting applications. - Proactively monitor price, trade and order flow both internally and externally. - Facilitate internal and external client requests re trade/order status and cancellation - Credit Monitoring - MIS and End of Day Reports - Relationships between: Client, Traders, Sales, Middle Office and Back Office Show less