Experience

RCK Partners

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Commercial Executive

  • Mar 2023 - Present

  RCK Partners are a leading financial consultancy, supporting businesses with their innovation funding needs in the most secure manner possible. Predominantly we operate within the R&D Tax Credit space and we work with accountants, insurance brokers, publishers, suppliers, trade bodies and end users. Whether for yourself, or if you can connect us with businesses that will benefit from the R&D Tax Credit scheme, then we want you to join our network - get in touch now. RCK Partners are a leading financial consultancy, supporting businesses with their innovation funding needs in the most secure manner possible. Predominantly we operate within the R&D Tax Credit space and we work with accountants, insurance brokers, publishers, suppliers, trade bodies and end users. Whether for yourself, or if you can connect us with businesses that will benefit from the R&D Tax Credit scheme, then we want you to join our network - get in touch now.



IntentAI

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Executive

  • Oct 2021 - Feb 2023

  Is your chatbot broken? INTNT-ENGINE picks up conversational tells to interpret the enquirer need. It brings empathy and intelligence to bot dialogue. Resulting in a customer experience that you’ll want to deliver to all of your customers 24/7. In just 6-weeks we can train your bots to deliver a brand experience to be proud of. “INTNT-ENGINE has turned our bot around. Our escalation to live-chat has dropped from 21% to 6% while customer satisfaction has increased from 1 to 4 out of 5 star.” Andy Leong, Senior Product Manager, FWD Insurance. Show less



Self-employed

• Leeds, England, United Kingdom

• Tutor

  • Jun 2020 - Jun 2021

  Worked in schools and privately with children across GCSE years teaching Maths and English, as well as A-Level Psychology. This taught me to be understanding and empathetic, showing care and compassion when necessary. Worked in schools and privately with children across GCSE years teaching Maths and English, as well as A-Level Psychology. This taught me to be understanding and empathetic, showing care and compassion when necessary.



Alliance Management Group

• United Kingdom
• Events Services
• 1 - 100 Employee

• Security Supervisor

  • Aug 2019 - Aug 2019

  Worked as part of a team to maintain security at the venue. This improved my communication and interpersonal skills, as well as tone and manner, having had to communicate by phone and radio, as well as in person with people from a variety of different backgrounds. Worked as part of a team to maintain security at the venue. This improved my communication and interpersonal skills, as well as tone and manner, having had to communicate by phone and radio, as well as in person with people from a variety of different backgrounds.



Self-employed

• Proofreader

  • Nov 2016 - Mar 2017

  Thorough checking of articles, mainly travel as well as some country profiles, for grammar, spelling and factuality. Thorough checking of articles, mainly travel as well as some country profiles, for grammar, spelling and factuality.



Virgin Money

• United Kingdom
• Financial Services
• 700 & Above Employee

• Intern

  • Jan 2017 - Jan 2017

  Spent a week working in the Virgin Money Finance as well as IT departments, shadowing as well as learning different financial roles. From this I gained an insight into the financial workplace which has helped guide me on my career so far. Spent a week working in the Virgin Money Finance as well as IT departments, shadowing as well as learning different financial roles. From this I gained an insight into the financial workplace which has helped guide me on my career so far.